“My evaluation of this establishment is centered squarely on the quality of their customer service, which failed to meet even the most basic industry standards during a recent travel crisis. After our flight to Denver was canceled multiple times over a single weekend, making it physically impossible to reach the destination, we sought a reasonable resolution with the management. Despite the extenuating circumstances, the hotel strictly enforced an uncompromising "no refund" policy, showing zero……
“My evaluation of this establishment is centered squarely on the quality of their customer service, which failed to meet even the most basic industry standards during a recent travel crisis. After our flight to Denver was canceled multiple times over a single weekend, making it physically impossible to reach the destination, we sought a reasonable resolution with the management. Despite the extenuating circumstances, the hotel strictly enforced an uncompromising "no refund" policy, showing zero……
karlton