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"No amenities included.Housekeeping knocked on our door at 9am even though we had a do not disturb on the door.The hotel and check in staff was awesome "

"Marry was great Room outdated and small"

"Hotel is in need of a good cleaning and renovation. Hallway carpet needs to be vacuumed and has threads coming up at numerous seams. Doors to hallways from elevator lobbies are showing major wear & tear with large paint chips & marks from the housekeeping carts. Breakfast offerings are very limited to waffles, powdered scrambled eggs, sausage patty, yogurt, instant oatmeal, cereal (corn flakes or Raisin Bran), toast or small blueberry muffins. Coffee is also weak. "

"View of the canal "

"We stayed during the blizzard of 2026, so it may have been a harder time to keep everything clean, but the carpets on the stairs and in the hallways were very dirty, and the door to our bathroom wasn’t wiped down. Breakfast was good if you steered clear of the eggs and home fries and just stuck to the bagels and pastries. Again, that could have been a staffing issue due to the storm. Staff was vey friendly and I am thankful they had lights and heat, and the kids had a blast in the pool, just wanted to be honest with my review. "

"Everything was wonderful! Great staff, fast Wi-Fi, and clean hotel. Also, the breakfast served there is the best that my wife and I have ever had from a hotel."

"Good breakfast soft beds"

"Terrible management. Don't stay here."

"Staff was very helpful ! We were arriving late with alot of luggage, lots of snow on the ground and seniors. They arranged a room right next to the entrance will a well shoveled path. Checked in with us as well"