Central Massachusetts Castle Hotels

"Front desk staff rude with arrogant unprofessional, unhelpful attitude. First floor under massive renovation and unsafe conditions for guest access. Tarps not secured, live electrical wires hanging from ceiling, large open unattended ladders in hallway. Active construction during guest using hallway and elevator / egress. Hallways "

"This was one of the cleanest hotels I have ever stayed at. The building has a very cool history from the early 1800s but the rooms were nice and modern! Excellent amenities and breakfast. Staff was very friendly. Would 100% stay again!"

"Everything was wonderful. We were a very large group and rented several rooms. Since we were all in town to celebrate the life of our lost family member it was a sensitive time for us and the staff was wonderful and accommodating. "

"Everything was great!"

"Little out dated but good"

"I was overstimulated before i even finished checking in. Too much going on in the lobby. Between the dance parties and loud shows, the people trying to get wolf ears and take pictures at the fireplace and all the foot traffic that is forced through that area, as its the only way to get from rooms to activities. Every elevator was a fight with some guests getting very visibly irritable. Place was fairly clean considering the amount of guests and visitors. All staff was extremely friendly. Considering they work in such a highly stimulating environment. They nickle and dime you and could atleast include a free breakfast. I wont waste my money going back"

"Front desk personal is "

"Was an adequate room for the night."

"Nice place"