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"Was a clean room with friendly staff "

"Parking was packed and no sense of direction. Room was clean though. Water park was way over crowded. 20+ mins waiting for a water slide. Tubes for lazy river was very limited. Life guards very unfriendly. Pop machine broke in water park, so had to use bar. Only one bartender so the wait was ridiculous for a pop fill. Overall my rating would be 3/10. I’ve heard great things about great wolf but it was nothing to brag about. Half the arcade games weren’t working. Donut shop didn’t even sell donuts but donut holes. Elevators wait time was 4+mins. Restaurant prices were ridiculous for the quality. I’d probably never come back or suggest it to others. Unless they made some changes. And furthermore most hotel pools close at 10-11pm. Why does it close at 8pm? That’s only 3hrs of play time day of check in. Checking out and using waterpark isnt as efficient as having a room. "

"Staff was great. But I paid $900+ do to this place having a hot tub and couldn't stay in the pool room more than 5 minutes. Water in the pool and hot tub burned all of our eyes and skin. Totally unacceptable."

"We were upgraded to a studio and it was very clean, a large space and beautiful soaking tub with separate shower. It was very quiet and so nice to be able to walk out of our room and walk around the mall of America."

"Room was great and staff were all very friendly. Bed was amazing to sleep in. Hotel was very nice & clean throught the building. Parking was very convenient with an elevator right up to the lobby. "

"It was fine / area not the best and long wait for room with zero updates on time frame "

"Yes but we could not bring are beer in are room that's are only complain we like to have some beers before we gamble "

"The staff was incredible, they went above and beyond to help in my situation."

"We were not there long enough parking was easy staff from what I seen were good and its a nice place"