4/10 Malo
Suzanne M.
22 jul. 2024
No le gustó: Limpieza
Had to cut vacation short due to condition of house
The house has no A/C which lead to 85 degree days and nights. The heat and humidity resulted in insects galore in the house. We had 3 nights of insect bites on both myself and my daughter. My daughter woke up on the second day with another baseball size insect bite on her leg (1st large bite from first night’s stay) which lead to her entire leg swelling and turning warm and red. We told the owner there were bugs biting us in our sleep. Our vacation was cut short and ruined as the house was unbearable due to the indoor temperature, humidity and insects. The entire family was upset and when I told owner we had to leave due to the insects she seemed shocked, however there were multiple insect traps in every room indicating that she knew there was an issue. I requested a refund since we had to leave due to the inhabitable conditions in the house. The owners response time to our communications suddenly seized. I had to reach out numerous times for a response. I am now taking up the matter with VBRO.
Suzanne M.
Se hospedó 5 noches en julio de 2024