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"This is the 2nd time I stayed in this hotel within two weeks. Appreciated the location, services and facilities very much! The checkin took longer time than expected as there was only one staff on duty at around 5:30pm for a long queue. I especially would like to thank Muriel at the reception and Mehdi at the spa who’re very helpful and friendly. A very pleasant stay and will sure come back for my next visit to London."

"pretty good choice in London."

"Good"

"comfortable room and good location "

"Great Stay"

"飯店到機場走連通道就可以到。非常方便。"

"The most upset point is no free shuttle bus to another terminal"

"Easy transport to Terminal 5 if for morning flight short staying is very good and provided breakfast."

"Nice speaker in hotel room, not many hotels would have this, enjoyed it"