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The Robey, Chicago, a Member of Design Hotels

Photo gallery for The Robey, Chicago, a Member of Design Hotels

Seasonal outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas
Exterior detail
Premium bedding, down comforters, free minibar, in-room safe
Breakfast, dinner, brunch served; American cuisine
Meeting facility

Overview of The Robey, Chicago, a Member of Design Hotels

The Robey, Chicago, a Member of Design Hotels

3.5 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
2018 W. North Ave., Chicago, IL, 60647

Explore the area

  • Popular LocationUnited Center4 min drive
  • Popular LocationLincoln Park Zoo5 min drive
  • Popular LocationWrigley Field6 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)30 min drive

Room options

About this area

Chicago

The Robey, Chicago, a Member of Design Hotels is located in West Town, a neighborhood in Chicago, and is in the entertainment district and near a metro station. Museum of Contemporary Art and Art Institute of Chicago are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at United Center or Wrigley Field. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
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Map

What's nearby

  • United Center - 4 min drive
  • Lincoln Park Zoo - 5 min drive
  • Water Tower Place - 6 min drive
  • Wrigley Field - 6 min drive
  • John Hancock Center - 6 min drive

Getting around

  • Damen Station - 2 min walk
  • Chicago Clybourn Station - 19 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 30 min drive

Restaurants

  • Subterranean - 1 min walk
  • Dimo's Pizza - 2 min walk
  • Chop Shop - 2 min walk
  • Stan's Donuts - 1 min walk
  • Dove's Luncheonette - 2 min walk

About this property

The Robey, Chicago, a Member of Design Hotels

3.5-star hotel near United Center
Located close to Museum of Contemporary Art, The Robey, Chicago, a Member of Design Hotels provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The onsite American cuisine restaurant, Cafe Robey, features brunch and light fare. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Access to a nearby health club, 2 meeting rooms, and a 24-hour front desk
  • Concierge services, a front-desk safe, and tour/ticket assistance
  • Guest reviews speak highly of the walkable location
Room features
All 89 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and transportation

  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–1:00 PM for a fee: USD 8–20 for adults and USD 8–20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cabana Club
  • Cafe Robey
  • Clever Coyote
  • Up Room

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,250 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 4 to May 7:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 24.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8–20 for adults, and USD 8–20 for children
  • Valet parking fee: USD 49.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi is limited to 24 hours per day; WiFi in public areas is also free for up to 24 hours per day
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Robey Hotel Chicago
Robey Hotel
The Robey
The Robey Chicago a Member of Design Hotels
The Robey, Chicago, a Member of Design Hotels Hotel
The Robey, Chicago, a Member of Design Hotels Chicago
The Robey, Chicago, a Member of Design Hotels Hotel Chicago

Frequently asked questions

Does The Robey, Chicago, a Member of Design Hotels have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–11:00 PM. The pool is closed seasonally each year from October 4 to May 7.

How much does it cost to stay at The Robey, Chicago, a Member of Design Hotels?

As of Jun 10, 2023, prices found for a 1-night stay for 2 adults at The Robey, Chicago, a Member of Design Hotels on Jun 19, 2023 start from $234.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Robey, Chicago, a Member of Design Hotels pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Robey, Chicago, a Member of Design Hotels?

Valet parking is available for USD 49.00 per night.

What time is check-in at The Robey, Chicago, a Member of Design Hotels?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Robey, Chicago, a Member of Design Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Robey, Chicago, a Member of Design Hotels located?

Located in West Town, this hotel is 3.4 mi (5.4 km) from Museum of Contemporary Art and 4.2 mi (6.7 km) from Art Institute of Chicago. Damen Station is only a 2-minute walk and Western Station (O Hare Branch) is 12 minutes.

The Robey, Chicago, a Member of Design Hotels Reviews

The Robey, Chicago, a Member of Design Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 401 out of 584 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 115 out of 584 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 35 out of 584 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 21 out of 584 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 12 out of 584 reviews" "
" "2 - Terrible 2%

9.6/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

John, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, unique property that has been masterfully transformed from an old office building to a boutique hotel. Great on-site amenities with rooftop bar/lounge with a spectacular view, open work space that becomes a game room, small pool with sun deck and restaurant. Rooms are small. Could someone figure out how to fit 2 bedside tables in the room?
Stayed 3 nights in May 2023

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always love The Robey! It's our favorite hotel in Chicago! Thanks for another great stay!
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2023

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at The Robey. They care so much about making you feel comfortable and safe.
Stayed 2 nights in Apr 2023

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

2/10 Terrible

Monica

Stayed 1 night in Mar 2023

4/10 Poor

Gregory

Traveled with partner
Disliked: Amenities, property conditions & facilities
The design of the rooms is terrible. Has the person who designed your rooms ever spent any time in them? First, replace the light switches. They're not intuitive, they don't make sense, they look cheap, etc. Second, replace the existing bathroom door with one that slides; the current door makes absolutely no sense and makes it almost impossible for two people to use the bathroom simultaneously. Third, put at least four more wall hooks in the room to hang clothes and towels. Fourth, put some art on the walls. Fifth, put some shelves in the bathroom where people can put their toiletries. Finally, p