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The Ritz-Carlton, Cleveland

Photo gallery for The Ritz-Carlton, Cleveland

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Cleveland

The Ritz-Carlton, Cleveland

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
1515 West Third Street, Cleveland, OH, 44113

Explore the area

  • Popular LocationRocket Mortgage FieldHouse7 min walk
  • Popular LocationProgressive Field10 min walk
  • Popular LocationFirstEnergy Stadium15 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Choose dates to view prices

About this area

Cleveland

Located in Cleveland, The Ritz-Carlton, Cleveland is connected to a shopping center. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

What's nearby

  • Tower City Center - 2 min walk
  • Terminal Tower - 4 min walk
  • Rocket Mortgage FieldHouse - 7 min walk
  • Progressive Field - 10 min walk
  • FirstEnergy Stadium - 15 min walk

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Johnny's Little Bar — 5 min walk
  • The Nauti Mermaid — 5 min walk
  • Bar Louie — 6 min walk
  • Chinato — 6 min walk
  • Blue Point Grille — 6 min walk

About this property

The Ritz-Carlton, Cleveland

5-star luxury hotel connected to a shopping center in Downtown Cleveland
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. All 206 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LED TVs with satellite channels.
The Ritz-Carlton, Cleveland offers 206 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 16-18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms - 11

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LED TV
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
2 per room (up to 50 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 148 out of 232 reviews
5 - Excellent 64%
Rating 4 - Good. 53 out of 232 reviews
4 - Good 23%
Rating 3 - Okay. 18 out of 232 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 232 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 232 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I could barely see out of the windows. I doubt that they have been cleaned in at least five years. There was mold in the shower. Disappointing to say the least
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room and service was excellent.
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Excellent service! Would come back again.
Stayed 2 nights in Apr 2021