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Overview of The Ritz-Carlton, Cleveland

Photo gallery

Guest reviews

4.4 / 5Excellent
206 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationTower City Center2 min walk
Popular LocationHorseshoe Casino4 min walk
RestaurantTurn Bar + Kitchen1 min walk
RestaurantAnderson's BBQ1 min walk
AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Business Lounge Access, City View

    5/5 guest room rating

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom

    3.6/5 guest room rating

    Room amenities

    • 656 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 1 King Bed, Corner

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Queen Beds, Business Lounge Access

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Executive Suite, 1 Bedroom (Club Lounge Access)

    Room amenities

    • 656 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Junior Suite, 1 King Bed with Sofa bed, Lake View (1 Bedroom)

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Cleveland

Located in Cleveland, The Ritz-Carlton, Cleveland is connected to a shopping center. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's location for the sightseeing.

Visit our Cleveland travel guide
Map
Popular Location

What's nearby

  • Tower City Center - 2 min walk
  • Horseshoe Casino - 4 min walk
  • JACK Cleveland Casino - 5 min walk
  • Rocket Mortgage FieldHouse - 6 min walk
  • Public Square - 6 min walk

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 5 min drive
  • Cleveland, OH (CLE-Hopkins Intl.) - 15 min drive

Restaurants

  • Turn Bar + Kitchen - 1 min walk
  • Anderson's BBQ - 1 min walk
  • Dunkin Donuts - 1 min walk
  • Charley's - 2 min walk
  • Tower City Pizza - 2 min walk

About this property

The Ritz-Carlton, Cleveland

4.5-star luxury hotel connected to a shopping center in Downtown Cleveland
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. All 206 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LED TVs with satellite channels.
The Ritz-Carlton, Cleveland offers 206 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

Valet parking: USD 40 per night
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 16-18 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

24-hour fitness center

Family friendly

Dry cleaning service
Free cribs/infant beds
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Languages spoken

Arabic
English
French
German
Spanish

Business services

11 meeting rooms
Business center
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

More

Fireplace in lobby
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Fan
Free cribs/infant beds
Heating
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

Cable/satellite channels
iPod dock
LED TV
Netflix
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Minibar
Refrigerator

More

Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Cleveland and receive a full refund?
Yes, The Ritz-Carlton, Cleveland offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Cleveland cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, Cleveland?
As of May 31, 2020, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on Jun 5, 2020 start from $339, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125 per pet, per stay.
How much is parking at this property?
Valet parking is available for USD 40 per night.
What time is check-in at this property?
Check-in is from 4 PM–midnight. After-hours check-in is not available.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Downtown Cleveland, this luxury hotel is within a 10-minute walk of Tower City Center, Rocket Mortgage FieldHouse, and JACK Cleveland Casino. Progressive Field and Cleveland Arcade are also within 15 minutes. Tower City-Public Square Station is only a 2-minute walk and Cleveland Station is 23 minutes.

Guest reviews

4.4
Excellent
5 - Excellent
133
4 - Good
47
3 - Okay
14
2 - Mediocre
6
1 - Poor
6
4.7
Cleanliness
4.6
Service and Staff
4.8
Amenities
4.4
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Amazingly attentive and helpful staff. Great experience all around!

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Professional and courteous staff that exhibit anticipatory service.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location, easy access to surrounding attractions, good security

    Stayed 1 night in Dec 2019