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“Clean quiet rooms. Beautiful hotel. Professional staff”

“Arbitrary charges Poor service attitude”

“Good ”

“Anne and Alan are the sweetest and most thoughtful hosts. The room was adorable, the breakfast delicious, and the location was incredibly convenient. They took great care to make sure that I had a lovely experience, and I look forward to staying with them again.”

“Very nice accommodations and wonderfully friendly and helpful staff. Definitely an enjoyable stay.”

“The staff were welcoming and place was pretty decent and comfortable.”

“Clean room, spacious, lots of parking, front desk was attentive. Did not try the breakfast.”

“Great location for us (visiting Hamilton College) - nice staff - comfortable and clean room - good breakfast - close to river path for morning run; water pressure was a bit weird but not a deal breaker ”

“The place was very nice. We stayed on the off season and was comfortable all by our selves on property. Staff was prompt and helpful and accommodating as we had one small issue the first night by the morning problem resolved. Great people great location. ”

“The hotel was so clean and the staff were wonderful. By far the best breakfast I have ever had from a hotel. The selection and quality of food was just phenomenal. I travel to Utica a couple times a year and will be booking here every time now!”

“Excellent hotel. Great staff great room. ”

“Good. ”