Crystal Bay Condominium Resorts to Rent

"Construction on a Sunday and extremely loud at 6:30 of both mornings we were there"

"Love all about this hotel especially very convenient to gondola, all the shoppings, restaurants and walkable to everything. The ski resort mountain vibe is fantastics; the room is comfort and roomy with impressive design for skiers. Great lodging to enjoy a wonderful Winter holidays. "

"The gondola is walking distance from the hotel. Easy walk even with the gear. "

"We arrived shortly after midnight during a storm after a long drive and were given keys to a room that was already occupied by a sleeping guest. Being issued keys to an occupied room is a serious security breach and understandably alarming. We were reassigned to another room where the bedding had visible stains and hair. The following morning I requested a call from a manager regarding both the security issue and the room condition but never received one. When we later spoke with the manager in person, we were told housekeeping would address the bedding immediately. We left the room for two hours and returned to find nothing had been done. We requested another room, which unfortunately smelled strongly of cigarette smoke and required yet another relocation. In less than 24 hours we experienced multiple room assignments due to a security lapse, unsanitary bedding, lack of follow-through on promised service, and smoke odor in the final room. I am sharing this feedback because these issues point to larger operational and safety concerns that should be reviewed."

"Wonderful resort, the pool needs chairs/loungers or option to rent. 3 chairs available for entire pool and 3 spa’s with 50 people using the area. "

"Cozy "

"Excellent stay! "

"Our stay started with our check-in. Adonis was amazing! He checked us in with the best attitude and a smile. Our room was clean and comfortable. "

"The front office staff was very friendly and helpful"