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Indoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
LCD TV

Guest reviews

4.0/5 Very Good
932 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free Airport Shuttle
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationWells Fargo Arena9 min walk
Popular LocationIowa Events Center10 min walk
Popular LocationHy Vee Hall11 min walk
AirportDes Moines, IA (DSM-Des Moines Intl.)14 min drive

Choose dates to view prices

  • Standard Room

    4.4/5 guest room rating

    Room amenities

    • 288 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room
  • Classic Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 288 sq ft
    • City view
    • Sleeps 5
    • 2 Double Beds
    More detailsClassic Room, 2 Double Beds, Non Smoking
  • Business Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 288 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsBusiness Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Room, 1 King Bed with Sofa bed, Non Smoking
  • Classic Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 288 sq ft
    • City view
    • Sleeps 5
    • 2 Queen Beds
    More detailsClassic Room, 2 Queen Beds, Non Smoking

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Des Moines

Located in Des Moines, Holiday Inn Downtown - Mercy Area is in the city center. Hoyt Sherman Place is a cultural highlight and some of the area's popular attractions include Iowa State Fairgrounds and Blank Park Zoo. Check out an event or a game at Wells Fargo Arena, and consider making time for Adventureland, a top attraction not to be missed.

Visit our Des Moines travel guide
Map
Popular Location

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Hy Vee Hall - 11 min walk
  • 801 Grand - 16 min walk
  • Greater Des Moines Botanical Garden - 6 min drive

Getting around

  • Des Moines Intl. Airport (DSM) - 14 min drive

Restaurants

  • Genevieve Restaurant — 1 min walk
  • Cityscape Lounge — 1 min walk
  • McDonald's - 9 min walk
  • Buzzard Billy's - 12 min walk
  • Domino's Pizza - 14 min walk

About this property

Holiday Inn Downtown - Mercy Area

3-star Des Moines hotel in Downtown Des Moines, walk to Wells Fargo Arena
A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. All 251 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include refrigerators, microwaves, and room service.
Holiday Inn Downtown - Mercy Area offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking
  • Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
  • Airport shuttle on request
  • Free area shuttle up to 2.00 miles

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (9000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free rollaway beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 6:00 AM to 11:00 PM
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines
Downtown Mercy Area Des Moines
Holiday Inn Downtown - Mercy Area Hotel
Holiday Inn Downtown - Mercy Area Des Moines
Holiday Inn Downtown - Mercy Area Hotel Des Moines

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Downtown - Mercy Area and receive a full refund?
Yes, Holiday Inn Downtown - Mercy Area offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Downtown - Mercy Area cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is Holiday Inn Downtown - Mercy Area pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Downtown - Mercy Area?
Self parking is free at this property.
What time is check-in at Holiday Inn Downtown - Mercy Area?
Check-in is from 3 PM–midnight.
What time is check-out at this hotel?
Check-out is at 11 AM.
Does Holiday Inn Downtown - Mercy Area provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this property located?
Located in Downtown Des Moines, this hotel is within a 15-minute walk of Wells Fargo Arena and Iowa Events Center. Des Moines Civic Center and Hoyt Sherman Place are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Holiday Inn Downtown - Mercy Area

4.0
Very Good
5 - Excellent
350
4 - Good
358
3 - Okay
145
2 - Mediocre
54
1 - Poor
25
4.3
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay

check in was great, shuttle was amazing, hotel was clean. The noise from the freeway is pretty loud.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was mostly clean except for a desk chair that had crumbs all over it. Bed was comfortable. Hot water. Pretty view. The time had recently changed (3 days prior to my stay) and the clocks in the rooms had not been changed (which I didn’t even realize j til morning). Grateful I had my iphone clock/alarm set. Staff was kind and helpful.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, close to work. Easy to get to doentown

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2019

3/5

  • Liked: Staff & service

I loved the staff, they were extremely friendly. the shuttle was also extremely convenient. however, I didnt like the walls cracking in the hotel room. and I had no control over the thermostat. even though I raised the temperature in the room, it stayed where it was, even when the heat was on all day and night.

Stayed 3 nights in Feb 2020