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Holiday Inn Downtown - Mercy Area, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Overview of Holiday Inn Downtown - Mercy Area, an IHG Hotel

Holiday Inn Downtown - Mercy Area, an IHG Hotel

3 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
1050 6th Ave, Des Moines, IA, 50314

Explore the area

  • AirportDes Moines, IA (DSM-Des Moines Intl.)9 min drive
  • Popular LocationLiving History Farms12 min drive
  • Popular LocationAdventureland14 min drive
  • Popular LocationJordan Creek Town Center15 min drive

Choose dates to view prices

About this area

Des Moines

Located in Des Moines, Holiday Inn Downtown - Mercy Area, an IHG Hotel is in the city center. Hoyt Sherman Place is a cultural highlight and some of the area's popular attractions include Blank Park Zoo and Iowa State Fairgrounds. Check out an event or a game at Wells Fargo Arena, and consider making time for Adventureland, a top attraction not to be missed.
Visit our Des Moines travel guideOpens in a new window
Map

What's nearby

  • Veterans Memorial Auditorium - 7 min walk
  • Wells Fargo Arena - 9 min walk
  • Living History Farms - 12 min drive
  • Adventureland - 14 min drive
  • Jordan Creek Town Center - 15 min drive

Getting around

  • Des Moines International Airport (DSM) - 9 min drive

Restaurants

  • Genevieve Restaurant — 1 min walk
  • Cityscape Lounge — 1 min walk
  • Buzzard Billy's — 12 min walk
  • Tacos Mariana's — 14 min walk
  • 801 Chophouse — 15 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

3-star Des Moines hotel in Downtown Des Moines, walk to Wells Fargo Arena
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. All 251 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include refrigerators, microwaves, and room service.
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (9000 square feet)
  • Meeting rooms - 4

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines
Downtown Mercy Area, An Ihg
Holiday Inn Downtown Mercy Area
Holiday Inn Downtown - Mercy Area, an IHG Hotel Hotel
Holiday Inn Downtown - Mercy Area, an IHG Hotel Des Moines
Holiday Inn Downtown - Mercy Area, an IHG Hotel Hotel Des Moines

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 370 out of 982 reviews
5 - Excellent 38%
Rating 4 - Good. 370 out of 982 reviews
4 - Good 38%
Rating 3 - Okay. 148 out of 982 reviews
3 - Okay 15%
Rating 2 - Poor. 61 out of 982 reviews
2 - Poor 6%
Rating 1 - Terrible. 33 out of 982 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the event we were planning to attend It was easy to get to and it was quiet
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unusual
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with family
Disliked: Amenities, property conditions & facilities
The swimming pool is clean and warm. The room was dated, smelled like cigarette smoke.
Stayed 1 night in Nov 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Nov 2021

2/5 Poor

Traveled with family and small children
Disliked: Property conditions & facilities
There was no heat in the 2 rooms we got. I talked to the front desk and they gave us heaters.
Stayed 2 nights in Oct 2021