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Holiday Inn Downtown - Mercy Area, an IHG Hotel

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Overview of Holiday Inn Downtown - Mercy Area, an IHG Hotel

Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
1050 6th Ave, Des Moines, IA, 50314

Guests rated this location 8.2/10 - Very Good

Explore the area

  • Popular LocationWells Fargo Arena9 min walk
  • Popular LocationIowa Events Center10 min walk
  • Popular Location801 Grand15 min walk
  • AirportDes Moines, IA (DSM-Des Moines Intl.)14 min drive

Room options

About this area

Des Moines

Located in Des Moines, Holiday Inn Downtown - Mercy Area, an IHG Hotel is in the city center. Hoyt Sherman Place is a cultural highlight and some of the area's popular attractions include Blank Park Zoo and Iowa State Fairgrounds. Check out an event or a game at Wells Fargo Arena, and consider making time for Adventureland, a top attraction not to be missed.

What's nearby

  • Veterans Memorial Auditorium - 7 min walk
  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Hy Vee Hall - 11 min walk
  • 801 Grand - 15 min walk

Getting around

  • Des Moines International Airport (DSM) - 14 min drive

Restaurants

  • McDonald's - 7 min walk
  • Bud Zone - 12 min walk
  • Buzzard Billy's Back Bar Lounge - 12 min walk
  • The Fort - 12 min walk
  • Buzzard Billy's - 13 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

3-star hotel located in Downtown Des Moines
Located close to Wells Fargo Arena and Iowa Events Center, Holiday Inn Downtown - Mercy Area, an IHG Hotel provides a terrace, a library, and dry cleaning/laundry services. The onsite restaurant, Genevieve Restaurant, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a porter/bellhop, and luggage storage
  • An elevator, a ballroom, and a banquet hall
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All 251 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free rollaway/extra beds
  • Bathrooms with designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area, an IHG Hotel on Apr 9, 2023 start from $108.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Downtown - Mercy Area, an IHG Hotel located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Wells Fargo Arena and Iowa Events Center. Des Moines Civic Center and Hoyt Sherman Place are also within 1 mi (2 km).

Can I cancel my reservation for free at Holiday Inn Downtown - Mercy Area, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Downtown - Mercy Area, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Downtown - Mercy Area, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1002 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 363 out of 1002 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 147 out of 1002 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 62 out of 1002 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 31 out of 1002 reviews" "
" "2 - Terrible 3%

8.5/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

kent

Traveled with group
Liked: Cleanliness, staff & service, amenities
A little touch up here and there would be nice wallpaper A little painting. I enjoyed much day.
Stayed 1 night in Mar 2023

10/10 Excellent

Tiffanee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love everything about this place. We stay here often when in Des Moines. And I love that they shuttle to and from the Event center.
Stayed 1 night in Feb 2023

8/10 Good

Mitch

Liked: Staff & service, property conditions & facilities
8/10

10/10 Excellent

Tiffanee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. The hotel was beautiful, and the beds where comfy. We stayed 1 night for a concert and the shuttle was amazing convience. The driver was super friendly.
Stayed 1 night in Dec 2022

4/10 Poor

Jeff

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Downtown friendly
Exactly what we needed! Great location, fair price- friendly shuttle service
Stayed 1 night in Nov 2022

8/10 Good

Becky

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Clean and quiet.
Stayed 1 night in Oct 2022

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe, no surprises
I stayed at here as I was in town for a race. The facilities were clean and the staff friendly. My room overlooked i235 so it was not as quiet as I would have liked, but i was on the top floor, so it wasn't too bad. I was a short walk from the race/start and could come and go with my car. The hotel also offers a hotel shuttle, which I used for one night to get to a restaurant. I didn't eat in the hotel and the pool was a bit dated (I brought a suit, but found uninviting). The staff is friendly and helpful. Overall, I'd stay here again.
Stayed 2 nights in Oct 2022

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022