Holiday Inn Downtown - Mercy Area by IHG

Property class: 3

Choose dates to view prices

Located close to Community Choice Credit Union Convention Center and Iowa Events Center, Holiday Inn Downtown - Mercy Area by IHG provides a terrace, a library, and dry cleaning/laundry services. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a television, a chair, and a couch.

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(22 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room, 2 Double Beds

7.6 out of 10
Good
(57 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a TV, a chair, and a window with curtains.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(53 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a door.

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Located in Des Moines, Holiday Inn Downtown - Mercy Area by IHG is in the city center. Hoyt Sherman Place and Lauridsen Amphitheater are cultural highlights, and some of the area's popular attractions include Des Moines Civic Center and Iowa State Fairgrounds. Looking to enjoy an event or a game? See what's going on at Iowa Events Center or Casey's Center. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Des Moines travel guide
Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • A city skyline with a river and a bridge.
    Iowa Events Center
    5 min walk - 0.3 miles
  • Community Choice Credit Union Convention Center
    8 min walk - 0.5 miles
  • Casey's Center
    10 min walk - 0.5 miles
  • EMC Expo Center
    11 min walk - 0.6 miles
  • Des Moines Civic Center
    16 min walk - 0.9 miles

Getting around

  • Des Moines International Airport (DSM)
    20 min drive

Restaurants

  • McDonald's
    8 min walk
  • Northern Vessel
    12 min walk
  • Buzzard Billy's
    14 min walk
  • Caribou Coffee
    13 min walk
  • Burger King
    11 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

  • Hotel near Iowa Events Center
  • Located close to Community Choice Credit Union Convention Center and Casey's Center, Holiday Inn Downtown - Mercy Area by IHG provides a terrace, a library, and dry cleaning/laundry services. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • A front-desk safe, a vending machine, and coffee/tea in the lobby
    • Smoke-free premises, a 24-hour front desk, and ATM/banking services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 251 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and hair dryers
    • 32-inch LCD TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Oct 25, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Downtown - Mercy Area by IHG located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Iowa Events Center and Community Choice Credit Union Convention Center. Casey's Center and Des Moines Civic Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Downtown - Mercy Area by IHG Reviews

7.6

Good

8.2

Cleanliness

7.2

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Rooms were clean. Enjoyed the bar on first floor and availability of morning breakfast Sunday.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite and location is easy to maneuver
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, staff was very nice and pleasant. A bit out dated property and thin walls but would stay here again!
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

The room was clean and the beds were comfortable. The staff was t super welcoming when we arrived. It smelled like cigarette smoke in the lobby and in the room and that gave me a headache.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great! Exercise room needs to be maintained better
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and professional
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Had to change room do to smell Breakfast was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, mini fridge and microwave, parking lot was under repair so had to walk to a temporary lot but other then that this was a nice hotel. Very close to downtown which was very convenient.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was closed so had to park in a separate lot but otherwise it was a good experience
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was okay we stayed for a few nights during junior Olympics and it got the job done. Good location, nice bar area, pool looked nice although we did not use. Breakfast was okay for $10.a person. Bed was comfy although sheets seemed a little damp maybe. AC worked good as well. Big downfall was the parking. The parking lot was under construction and barely any parking nearby or you had to walk further with your luggage. Would I stay again yes I would if other hotels were booked up
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I was expecting. The guy checking in was kind of rude. The keycard for the room work half the time. This property need to update the rooms the bathroom needs tlc
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Inconvenient parking (garage has been closed "for years" we were told) and lots of traffic noise. Rooms was clean but needs updating.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The parking lot was a mess and closed to traffic. We had to park across the street and walk through a condemned parking lot. I'm not sure what the AC was doing because it was warm and damp the entire time. Oh, and they advertised a shuttle to/from the airport that was not available when I landed or when it was time to fly out again. The coffee in the lobby was frequently empty. The bar was okay though. The bartender lady did good work.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The parking lot has been condemned by the city. There is no pull up to the hotel- just a lot across the street. I wish we had known this before booking. Despite others reviews, we found the 6th floor to be quiet. The air conditioning was working very well. The property itself seems dated, and there were trash cans in the lobby catching water drops from the ceiling.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The parking lot is out of order, there’s a parking lot a block away to park in but it’s too small and gets full in a hurry. So, don’t plan on leaving once you have a spot. There was mold in our shower & dead bugs in the pool. Most annoyingly, the key cards to the rooms just seem to be an ongoing issue. We were there over the weekend and had to request new key cards 3 times as they stoped working. Breakfast isn’t included. They were very accommodating with early check in & the staff was always friendly. The pool is super deep, like 8 ft so my oldest child loved being able to actually dive.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated rooms. Plug ins were so worn out that the cords would not stay in so you could not use. Air conditioner was very loud and never cooled down the room. Kept it on 68 degrees and sweated all night. Rooms at a very 1990’s vibe. Best part of the hotel is location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold lobby, cold room!!! 😊👌and Aldin(?) At the front desk was awesome! Huge upgrade from a hotel originally booked that didn't have close parking closed lot had to drag ALL my stuff clear across from a secondary parking lot a 2 lane road and the " closed" parking lot to enter a hotel lobby and eventually a hotel room that were hot. Due to air issues and the manager got snippy and told me I should have checked the website for updates/ air issues parking lot etc. As far as Im concerned a voutesy call or text should have been sent to assess the customer of the issues that were going to lead to a sub par stay...not make it about the customer and what else they should do. And then offering NO discount ir anything to make up fit the situation NOTHING! So NY stay at the Springhill Bonvoy was very much a destination that changed my trip. And I was very happy Expedia gave me a room upgrade as well. Breakfast provided was adequate and had good selection.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool, It was 8-9 feet. Which is very fun to swim in. The rooms were spacious and everything was neat and comfortable. We didn't really talk with staff but they seemed nice as we were checking-in.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is very old, the queen beds look and slept like a XL twin bed, did not smell fresh ( I went to purchase carpet freshener and a wall scent) all with Lysol. I’m guessing they are having construction done on the parking lot closes to the hotel entrance bc you couldn’t park there had to park across the street in the other parking lot which was so inconvenient with all the things we had to bring to the room. And the air conditioner WAS TRASH!!!! The 1st night it got cooler sometime in the middle of the night, but the next two night it NEVER got cool had to use our portable fan. Sleep was terrible bc the room was just stuffy. The staff was very friendly with good customer service but the hotel needs remodeling
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Amenities
Nice hotel and clean room
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and friendly.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Convenient location. Friendly, helpful staff.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
Clean room, bar was stocked well, air conditioning wouldn't work quite right it was hot in our room.
Stayed 1 night in Mar 2026