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Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

2.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
333 SW 11th St, Des Moines, IA, 50309

Explore the area

  • Popular LocationJohn and Mary Pappajohn Sculpture Park13 min walk
  • Popular Location801 Grand13 min walk
  • Popular LocationDes Moines Civic Center18 min walk
  • AirportDes Moines, IA (DSM-Des Moines Intl.)11 min drive

Room options

About this area

Des Moines

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel is located in Downtown Des Moines, a neighborhood in Des Moines, and is near the airport. Science Center of Iowa and Des Moines Art Center are cultural highlights, and some of the area's popular attractions include Blank Park Zoo and Iowa State Fairgrounds. Check out an event or a game at Wells Fargo Arena, and consider making time for Adventureland, a top attraction not to be missed. Enjoy the great outdoors with hiking/biking trails and rock climbing, or hop on a bike rental nearby and explore all the area has to offer.

What's nearby

  • Pappajohn Sculpture Park - 11 min walk
  • John and Mary Pappajohn Sculpture Park - 13 min walk
  • 801 Grand - 13 min walk
  • Science Center of Iowa - 13 min walk
  • Des Moines Civic Center - 18 min walk

Getting around

  • Des Moines International Airport (DSM) - 11 min drive

Restaurants

  • Bubba - 9 min walk
  • Akebono - 10 min walk
  • Malo - 10 min walk
  • Django - 10 min walk
  • St. Kilda - 10 min walk

About this property

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Hotel located in Downtown Des Moines
You can look forward to free to-go breakfast, golfing on site, and dry cleaning/laundry services at Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, smoke-free premises, and an elevator
  • A computer station, a 24-hour front desk, and a front desk safe
  • Guest reviews say good things about the breakfast, pool, and helpful staff
Room features
All 102 rooms have comforts such as premium bedding and pillow menus, as well as perks like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness center
  • Golfing
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown
Hotel Holiday Inn Express & Suites Des Moines Downtown
Holiday Inn Express & Suites Des Moines Downtown Des Moines
Holiday Inn Express Suites Des Moines Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Moines Downtown
Holiday Inn Express Suites Des Moines Downtown

Frequently asked questions

Does Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel on Dec 25, 2022 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel pet-friendly?

Yes, Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel allows dogs (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel?

Check-in is from 3:00 PM - 2 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel located?

Located in Downtown Des Moines, this hotel is within 2 mi (3 km) of Science Center of Iowa, Wells Fargo Arena, and Greater Des Moines Botanical Garden. Iowa State Capitol Building and Salisbury House are also within 3 mi (5 km).

Can I cancel my reservation for free at Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 420 out of 611 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 145 out of 611 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 22 out of 611 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 15 out of 611 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 9 out of 611 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Okay

James, Urbana
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very convenient to walk to downtown Des Moines area. Individual room was comfortable and clean. Staff were courteous and helpful. On the negative side, there must have been a sewer line break that left a unpleasant odor on the ground floor, and the swimming pool was closed for maintenance.

10/10 Excellent

James
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean staff was friendly. Breakfast had a lot of options.

10/10 Excellent

Melissa
Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean. Front desk staff very kind and helpful.
Stayed 1 night in Nov 2022

6/10 Okay

David
Liked: Cleanliness, staff & service, property conditions & facilities
It seems like this is a newly developed area, so there seemed to be only one restaurant near the hotel. That may change with time. The hotel's television is from a satelite service. During my stay it was very spotty, going out for minutes at a time. The front desk said it was probably due to the weather. The weather had improved in the morning, but the reception did not. And considering I needed to fight with my gps to get directions for the next day of my trip, I think they're just in a bad area for satelite reception in general.

6/10 Okay

Cathy
Traveled with family
Liked: Cleanliness, staff & service, amenities
Pool area and bathroom could have used updates. Pool look dirty and hot tub was never hot

2/10 Terrible

Kyle
Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like that their were ants all over our room, expired soda and milk. It was gross.
Stayed 1 night in Oct 2022

10/10 Excellent

Mark
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great location close to Gray's Lake, very friendly staff!
Stayed 1 night in Sep 2022

10/10 Excellent

Kim
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, great location, shuttle service available for short distances, free breakfast!
Stayed 1 night in Sep 2022

10/10 Excellent

Jan
Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2022

10/10 Excellent

Andrea
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean place with friendly staff.
Stayed 1 night in Sep 2022