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"We were very happy to have stayed at the Pinnacle. The only thing we found to be a little outdated was the fact that there were no direct USB ports in the room. Other than that, no complaints. Thank you."

"Convenient "

"Not great walkability to amenities if there for additional days"

"great stay"

"Train to the airport is 5 minutes walk; location is very close to yaletown Staff were super nice, cleaning lady was very nice and kind as well as the receptionist Only think I think can do better is their coffee that they wont serve after 9 am at the lobby"

"Large bathroom and comfortable beds. "

"Clean, friendly, and great location!"

"I want to give a shout out to the Fairmont Empress and the staff and specifically Mark . I accidentally booked a non redundable trip for 1 night for the wrong night. Mark and the staff worked with Expedia to resolve the issue and allow my friend and I to atay at the hotel as intended within our budget for our West Coast bucket list trip. It really made our trip that Mark and the Fairmont Staff csme through and resolved the issue even though theybwere under no obligation to do so as i made the booking mistake. "

"Love how layed back and relaxing it is. Nice that it is right across from the lake and activities on the lake. "