“We had 3 rooms booked for a special Titanic birthday weekend Unfortunately there had been flood water damage in the rooms - we were not notified til we got there that they could not accommodate us and we were relocated to the Marriott hotel - Couldn't;t do enough for us - complimentary cocktails 1 round - all transfers paid for but we felt we missed out on the luxury theme boutique hotel. Ruben on reception deserves a special mention for customer service.”
“We had 3 rooms booked for a special Titanic birthday weekend Unfortunately there had been flood water damage in the rooms - we were not notified til we got there that they could not accommodate us and we were relocated to the Marriott hotel - Couldn't;t do enough for us - complimentary cocktails 1 round - all transfers paid for but we felt we missed out on the luxury theme boutique hotel. Ruben on reception deserves a special mention for customer service.”
Jan