搜索黑弗灵酒店

“This property takes bookings , once full they will then allow extra bookings and sell your room to someone else.. then when you go to check in they will say they have double booked you and there is no room… once you have then paid again to go to another hotel, the lovely owners of this hotel will keep your money and refuse a refund! If you’re staying for business and don’t want to chase a refund you will not get back as this place will still come back with another excuse as to why you haven’t……

“Hard to locate”

“Fabulous experience at the Glasshouse. Lovely room, wide range of classes and such tasty, nutrtious food. Visited in September for a few days midweek and found a very relaxed, peaceful retreat. It offers a great opportunity to detox if that's what you want, or a luxurious treat to have 3 couse dinners and wine if you don't. The staff are all friendly and helpful and offer taster sessions for things like Tai Chi and Cryotherapy alongside traditional spa treatments. A nice touch was a dining……

“It took us half an hour to find it no 1 Prospect Road is half way down the road and our sat nav kept taking us to no 61 (who are apparently the family if the owner) abd told us they didn't know where the property was. You don't get duvet and white sheets but what you see in the photos which is a shame as the bed is comfortable. On the whole it wasn't a bad stay and the owner is very friendly and helpful”

“Lack of amenities. There was no intercom or phone for calling reception. Booked two rooms and it was interconnected but asked team several time to unlock door which they kept giving excuses. The time of booking asked for smoking room whereas they gave us non smoking room. Great thing was parking was free and available.”

“Checking staff was rude, could not cope with pressure and they have the cheek to be asking for extras for rooms with air-conditioning ”

“Very good but just looking a bit tired. Sheets and carpets could do with an upgrade.”

“Great location close to restaurants ”

“Off the beaten path! Not close to the train station and eating establishments which made it a little challenging. ”

“The hotel was good but I was shocked by their policy of housekeeping. They only change bedsheets after a 3 night stay, which was puzzling for me because I was of the understanding that the bedsheets should be changed every day unless stated otherwise by the guest. Then there was a staff who even told me that even after the 3 night stay, I still had to put in a request for the room to be cleaned before 12pm, if that time is missed, then you wait 5 nights before the bedsheets can be changed. Mind……

“Thank you so much for the wonderful way you welcomed us. Thank you for your kindness and friendliness. We loved the hospitality and comfort. We highly recommend it!”