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Staff are very friendly and helpful. Hot location is good. Hotel is clean and comfort. Dinner tasted good too.

Hotel is well located. It close to transportation and attractions. Good for one night stay.

Very nice hotel with excellent food. The room is clean and with good view.

Everything was perfect except for one fatal flaw: If you're unlucky and get a room facing the road / highway, you can slightly feel the vibrations from the trucks / semi-trailers driving by at night. They are also very noisy and can be at times. I suggest you specifically ask for rooms facing away ...

Room was clean and staff very attentive

The hotel is about a 10-min walk from Nagano station, but it was generally a nice walk back to the hotel, especially after dinner. The area around the hotel is quite quiet, not much to do in the evenings. The room and bathroom were very clean and staff at the front desk friendly - so this more than ...

The room is spacious, free mini bar, the public bath is good. Hotel shuttle to the station and ski area. Just 6 mins walk to old Karuizawa.

Hotel is within walking distance to matsumoto station. Lots of food places nearby and there is also a convenience store nearby. Room is quite small but can't really expect much more based on the price.

Would highly recommend staying at this hotel! It was sparkling clean. Location was the best with multiple nearby places to eat and the JR Nagano Station right across the street.

convenient location just across from the outlet. Room has good size and bed is very confortable. The price is good forwhat hotel provide. Will sure go back to stay in the future.

Connected to train station on second floor of hotel, perfect for an overnight stay when we saw the snow monkeys. Service fantastic, asked to leave bags before and after checkin and checkout and no issues. Bought snow monkey pass from concierge. Would highly recommend this hotel; will stay here again ...

Good business hotel for solo traveler. - 10 minutes walk from the Matsumoto Station and the hotel has a complementary shuttle bus. - The rooms are clean and not too congested. - The breakfast is nice.