“They advertise online that they have a pool and spa and fireplaces in the room. Upon arrival we learn that the pool and spa is under renovation and upon getting to our room we learn that our fireplace does not work. The bed was incredibly uncomfortable, the view of the ocean was gorgeous, and upon leaving my husband was walking our bags down the stairs and slipped and fell, resulting in scrapes and a swollen forearm. When I investigated the stairwell I found that 6 of the stairs did not have……
“They advertise online that they have a pool and spa and fireplaces in the room. Upon arrival we learn that the pool and spa is under renovation and upon getting to our room we learn that our fireplace does not work. The bed was incredibly uncomfortable, the view of the ocean was gorgeous, and upon leaving my husband was walking our bags down the stairs and slipped and fell, resulting in scrapes and a swollen forearm. When I investigated the stairwell I found that 6 of the stairs did not have……
Amanda