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“Views are amaizing beach or sea view for every room, the staff was amaizing , the pool water was super warm, the all inclusive package is the best , the food and drinks where amaizing 100% recommended”

“Good things: The loungers that are available are nice Cenote for kids Air conditioning in room Bad things: No loungers near lagoon pool No waiters at pools Buffet times—opens late for every meal Buffet food is inedible No bacon or sausage Bars open late Pools open late Water temp of main pool is hot Cater to cruise and local business—bars open earlier for cruisers Rooms are small and outdated Live Music from beach is loud Beach is dirty—trash everywhere Small beds No fridge in rooms ”

“Excelente hotel, siempre todo de lo mejor en especial la atención del personal! ”

“Excelente la alberca excelente restaurant”

“So nice!!”

“Todo miy bien ”

“Si! El personal muy amable, sobre todo Carla, Fatima y Amanda en el spa Sandra en el estación de Omeltes y Hernan Ontiveros en el Bar de alberca !! ”

“The hotel claimed to be pet friendly with breakfast included. My dog is a service dog and was reluctantly allowed. There was no breakfast included. One of our towels was stained. The staff was very friendly and helpful.”

“Positivo que no hay alfombra , personal súper atento . Área de oportunidad grande es que no ha sombrilla en la playa ni permiten la renta y no puedes estar en la playa a gusto sobretodo con niños ”

“The staff was amazing, and this hotel is in such close proximity to Panama! ”

“Very little if any spoken English which made it hard to communicate with any staff members. Very much so a more visited resort from locals in Mexico. Food was below average with very few options to pick from and same stuff day after day. Nathalie our server at the outdoor bar was the best part of our trip! She was very nice and always attentive and had drinks to us the whole day. ”

“Perfecto ”

“Muy bonito lugar ”

“El Cid moro and the other Cid hotels are the best places to stay in Mazatlán ”

“Todo el personal muy amable, nos regalaron unos detalles sorpresa, Alberca grande, actividades para niños, adultos, variedad de restaurantes, a pie de playa, comunicacion entre los 4 hoteles del El CID, en general todo muy bien, habitación con vista al mar y a la alberca solo la habitación que nos tocó tenía algunos detalles, sobre todo el baño le falta remodelación, de ahí en más todo excelente ”

“No complaints ”

“Excelente opción para ir en familia, desayuno bueno y excelente ubicación frente al malecón. ”

“10/10”

“Si ”