南果阿沙滩酒店

“We stayed in room 616. This is a basic 4 star hotel for sure. It is clean. And the rooms are large. Bed is large and comfortable but the pillows were so soft they didn't work. However our bar fridge didn't work. The bathroom is large. The breakfast was adequate but we did have to ask for butter, There was no Ham or bacon available on the morning we stayed. Which is ok but after a while you do want a European breakfast. We had a room service dinner which was adequate... lamb Chops were……

“We could not use the pickleball court as it was under maintenance, which I can understand. But if it is not going to be available then it needs tobe communicated before we book the property, as we do pay for such amenities as well”

“We were supposed to receive two complimentary beverages as part of our stay. However, the staff never provided them. Whenever I tried to ask about the complimentary drinks, they avoided the question and changed the subject. This was disappointing, especially since the beverages were clearly included in our stay.”

“或許是旺季，飲食的服務人員非常疲於奔命，室內服務人員給予很高評價，海邊餐廳服務品質及飲食真的不佳，低於預期，非常遺憾”

“Quick housekeeping. ”

“I stayed at the Azaya Beach Resort and originally booked a 7-night stay. However, due to the extremely poor condition of the hotel and multiple safety concerns, I checked out the following day and booked another hotel instead. Upon check-in, the shower in my room was not working. I informed the staff and asked them to fix it while I went out for dinner. When I returned, nothing had been repaired, and worse, my room had been left unlocked with three laptops, my passport, and other valuables……