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“房間乾淨整潔，工作人員友善，還有泳池頂層酒吧會議室體育空間健身房免費洗衣機烘衣機，很棒的體驗，grazie from Taiwan”

“When the restaurant is full you will be asked to dine later which is ok - you wouldn’t want a bad service. But they should also warn you about how mediocre the food is at the restaurant. No one deserves to eat that at 21:30 and expect a good nights sleep. The toilet is right behind the bathroom door, next time put the bidet there. The toilet brush was broken. The bathroom furniture looked dated and worn. And when I pay for a king size bedroom, I expect to get one. Not two singles bed.”

“我住三晚，第一晚我不能入睡，因為很凍，第二天我問服務員怎樣？她叫一位工作人員幫我把空調轉做29度熱氣，我第二和第三日都很好。車泊在屋仔隔離，很方便。還有巴士站在70米附近去名聖車行29分鐘。我很喜歡。”

“The customer service and every staff person was AMAZING, we stay there every time we come to Italy. Outstanding hotel!”

“Staff are nice and helpful. Location is good, close to T2 tram station to airport and bus stops to attractions”

“Very comfortable hotel.”

“旅店的地點在老橋附近，附近環境很好，很多店可以逛，也有很多餐廳。但離火車站有距離，拖行李很難走，很累。最近的公車站至少要走500公尺。”

“Here is good to have a vacation in Firenze. All of them are friendly. We are enjoying”

“Very nice hotel ”

“After the second cleaning, i notice there are sand-like stuff on the floor of toilet area, it felt gritty and uncomfortable. I walked barefoot in the room as there were no slippers provided and I didnt bring one with me. The second morning when I was in the toilet, I accidentally stepped on something and it was painful. I realised I was bleeding. It was a tiny piece of debris? (I was guessing its a debris from the wall because of the shiny surface, but I can’t tell). This is not what I expected……

“建築已有很多年歷史，設施及裝修均較舊，但客房維持整潔，早餐味道很好。然而，此酒店仍然使用附有頗重匙扣的鎖匙而非房卡，不方便攜帶。”

“the location is good. everything is just ok. you paid what you get”

“員工很貼心服務，因行程先去威尼斯，職員讓我們寄存行理，再入住整個體都十分滿意。接待員真很友善，酒店很近旅遊點，下次來佛來倫斯定會再入住。”