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The lobby smells clean and good. The elevator was not working due to the power outage on Saturday but other than that everything was very nice.
Good location. Quite crowded lobbylevel 😊 with party.
Beautiful view from our room hard to beat. Tea/ coffee facilities need in rooms, we brought our own .
Great hotel and great location. The staff was super friendly and the amenities were nice. The floors in the room were a bit dirty but other than that we loved it!
Great location. Spacious room. In room WiFi. Cool on the hottest day. Everyday newspaper.
Everything was perfect. We loved the staff they took good care of us and ensured our stay was fantastic
All around the hotel/staff was amazing, welcoming and very nice! The restaurant in the other hand did not live up to the hotel’s reputation... the hostess was unwelcoming and did not smile at all. The waitress was nice but our drinks took 16 minutes to arrive. ( it was 4:30pm and there was 4 tables ...
Service was extraordinary especially by the front door team who helped get luggage, hail taxis and make sure we were well hydrated. They moved quickly and efficiently with great kindness. Made sure we had everything we needed.
The hotel location is close to Times Square and many restaurants around. And my check in was awesome ! I had Namaka checked me in and he was super nice and helpful.
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