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"We ended up unexpectedly staying overnight in Minneapolis en route to Florida due to flight cancellations from a blizzard. This was one of the hotels offered on voucher and it was a nice alternative to the airport floor. The rooms were well appointed and the beds felt luxurious. The hotel restaurant had great food and service even though it was slammed due to the unexpected arrival of other people who had cancelled flights. The airport shuttle was a lifesaver, taking us to both the hotel as well as to the Mall of America to pass some time and then back to the hotel and then to the airport the next day. "

"Clean rooms. Staff very friendly. Bed was comfortable. "

"Adequate. That's all I'm gonna give it. The staff is indifferent. Training hospitality services would be an immediate improvement. Learn hospitality service if you're going to be in the industry. The room is cramped with oversized furniture taking up floor space. Designer of the rooms must have tossed the brand inspirations out the window because this is DIY and not good. "

"Nice rooms that are in the same area has the mall"

"Under staffed, very long wait to check in. Short pool hours, rip off!"

"The hotel grounds looked terrible. There were large dumpsters everywhere when we checked in the staff told us that there was free breakfast in the morning, but that was not the case. The hot tub was broken."

"Na"

"The room was mostly clean other than the black hair on the top of the tissues and a long one on the toilet paper. The staff was friendly in the morning. Not happy I had to pay to park. I think that's b.s considering I paid to stay there. Definitely will not stay there again if I ever come back to Minneapolis. "

"The staff are always super friendly and helpful!! Love staying here. "