“The check in experience was lengthy and was charged extra for a 40 minute early check in. The room was up to snuff.
Most of the plug ins did not work. The hair dryer did not work. The room tempature was hard to control. The amenities were advertised as breakfast was included. It was not. The bed was uncomfortable. Threw both our backs out.
When staff was spoken too about the issues, they advised they were too busy to get to it.
We checked out early, to stay somewhere else and during check……