“I booked and paid for a specific room through Expedia which included a sofa bed. When I arrived at the hotel, I was given a completely different room with a double bed and no sofa bed. I am disabled and have mobility difficulties, so being placed on the second floor was difficult for me. I politely asked reception if I could be moved as this was not the room I had reserved and paid for. The room also had a large burn mark in the carpet. The receptionist was not helpful and was very rude when I……
“The staff were easily the best part of my stay, so friendly and helpful.
No plug sockets near the bed.
The tv signal kept dropping.
Bed was fine.
Bath was slow draining.
Stay was a lot quieter than I was expecting.”
“This hotel is a real find, the room was huge and very comfortable. It has a lovely restaurant onsite, with excellent breakfast & dinner options at reasonable prices. The staff were helpful and courteous. Would definitely stay again!”
“The welcome on arrival was very friendly, helpful and efficient. My luggage was taken to and from my room, which is great.
All the staff were very friendly. Meals were lovely, just too much for my appetite.
Enjoyed walking and sitting in the grounds too.”
“There is a very good service. Although my original room has no electricity, they let me have a suite room. Their cooked breakfast is very delicious, especially the smoked salmon.”
“Room was very clean and tidy. The staff are amazing and there is loads of available parking to use. Great quiet location. This hotel is by far one of the best I’ve being to. If you get the chance get it booked.”
“We only stayed overnight as at a wedding at Hodsock Priory, this is an ideal hotel for the venue as only few minutes away. The rooms are lovely, very clean and modern, I particularly liked the mirrors in the bathroom. Breakfast was excellent, good choices available and just what we needed. Staff were very friendly and helpful. We want to go back and try the evening meals another time.
Definitely recommend the hotel though.”
“Check in: at the bar. Wait for 5 minutes as the staff served at the bar at that time. Wifi: good. Room: spacious, clean. One grocery shop near by, 5 minutes walk. No self laundry service. Breakfast: not buffet except juoice, milk and cereal, ok, basic. ”