Not enough staff working the front desk, I waited 15 minutes to check out, I had to go hunt down the one staff person who was upstairs doing breakfast, he even said he had to do everything himself cause they were short staffed. Also, they need vending machines
Located in Sharonville, this hotel is within 2 mi (3 km) of Sharonville Convention Center, Tri-County Mall, and Van Cleve …More
Everything was first class from the valets, to the front desk staff, the bell staff, the lobby, the bar and it's staff, the room, to the location. I can't think of one thing that was not great. You will enjoy your stay here. I will be back.
Traveller from Painesville, OH
Located in Saks Fifth Avenue Center across from Duke Energy Convention Center, this hotel is 3 blocks from Paul Brown …More
I was at this hotel for business. Did a three day two night stay. For business trip purposes, it is a good hotel. The 3.5 rating is about right. Staff is very friendly and responsive. The room had not been cleaned very well before it was provided to me. However it was cleaned much better during my stay. The bed was comfortable.The shuttle service to and from the hospitals was very convenient. I would recommend this Hotel to fellow travelers and would stay there again if I have business in the area.
Traveller from northern new jersey
Located in Uptown, this hotel is within 1 mi (2 km) of First Unitarian Church of Cincinnati, University of Cincinnati, and …More
Sink backed up and had to call. Immediately James was there with a smile and an apology. He tried to fix but ended up going to the front desk and getting us another room. He even offered to carry our bags! Very nice gentleman. I did nit like how the noise from the bar could be heard.
Situated by the banks of the Ohio River in Covington, this hotel is connected to the Northern Kentucky Convention Center by …More
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