Find Hotels with Room Service in Florence, KY

"I didn’t enjoy my stay because I didn’t stay. I booked the room and called less than 8 hours later with a death in my family and your front desk told me I could cancel the reservation with Expedia that all they had to do was reach it and you would accept the cancellation and when Expedia did you denied it. "

"No hair dryer in room as advertised. Ice makers hard to find. Self parking advertised was hard to find for hotel. Ended up in valet for hotel marked. "

"There were so kay people that there was little foid available. They couldn't kerp up with it. "

"Tried to overcharge me when I checked out. Still waiting on them to refund my account "

"Great food, clean room, friendly staff. Thank you."

"The staff as a whole was very good , they had one bad apple making them all you bad , I reported to the manager. "

"Room had cookie crumbs all over the floor. Looked like the floor hasn't been vacuumed in awhile. "