“Beautiful hotel! They did a great job with the restoration of the historical building. Valet service upon arrival as well as departure was friendly and timely. Front desk was wonderful and very helpful. The hotel is centrally located with everything you need walkable. We came for a Bengals game and a Reds series and everything was perfect. Would definetely recommend and stay again next time we visit Cincinnati!”
“We had booked a nonsmoking room but then got confirmation of smoking room. Was told no nonsmoking rooms left as were booked solid. You could tell by the cars in lot and people in casino and hotel they were not booked solid. We arrived there at 5:00 pm and were told that our room was not ready as still cleaning when check in was at 4:00 pm. This was very disappointing as we had driven all day. We were told that staff had until 7:00 pm to clean rooms. We did not get a room until close to 7:00 pm. ……
“We had a girls day out at the newport aquarium and levee. The two bedroom suite was perfect and reasonable instead of booking separate rooms,, we lived the shower and the beds were so comfortable. The fridges are a bit small but we inly stored pop and water in them which was just enough room. The pillows were the best! The free parking at the hotel is a plus, thats hard to find anymore- and then we walked to the levee about a 15 minute walk on safe pathway. Being on the river was relaxing……