Factoria Mall Tours

Our room smelled clean and was nice and cool as it was hot outside. It was a little outdated and the curtains were torn and tattered. We had ants and it needed to be deep cleaned under furniture and beds. I wish we could have had a tv that had access to Netflix or other apps. If you have the window open it does get noisy from the street traffic. We received a 15% off discount for the restaurant across from the parking lot, the only downside is that it needs to be used on one ticket and there was three of us so we had to pay together then divide it at a later time. I didn’t appreciate having to return the luggage cart to a tight area through a door and behind the stairs. I’m handicapped and the employee offered no assistance. I didn’t want to be rude and leave it sitting in the middle of the lobby. Overall I would stay here again it was close enough to Lumen Field about a 25 minute drive without traffic.

Good service and excellent vibes in here

I truly enjoyed staying at this hotel. It was clean and there was a very busy and friendly manager or concierge that was so helpful to everyone. We were able to store our luggage and do some sight seeing before checking into our room. The front desk even texted to let me know when the room was ready. That is going the distance for me and we would definitely stay at this hotel again.