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Red Lion Inn & Suites Fayetteville at Cross Creek Mall

2.5 out of 5
See more in Fayetteville (and vicinity)

Photo gallery

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Room Amenity

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationCross Creek Mall9 min walk
    Popular LocationFort Bragg3 min drive
    Popular LocationCape Fear Valley Medical Center5 min drive
    AirportFayetteville, NC (FAY-Fayetteville Regional)13 min drive

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  • Standard Room, 1 King Bed, Accessible (Roll In Shower)

    Photos of Standard Room, 1 King Bed, Accessible (Roll In Shower)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible (Roll In Shower)

  • Premium Room, 1 King Bed

    Photos of Premium Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed

  • Premium Room, 2 Double Beds, Accessible

    Photos of Premium Room, 2 Double Beds, Accessible

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Room, 2 Double Beds, Accessible

  • Suite, 1 King Bed

    Photos of Suite, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed

About this area

Fayetteville

In the city center and near a train station, Red Lion Inn & Suites Fayetteville at Cross Creek Mall is in an area with good shopping. The area's natural beauty can be seen at Carvers Creek State Park and Cape Fear Botanical Gardens, while Airborne and Special Ops museum and Fayetteville Transportation Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Segra Stadium or Crown Center. Spend some time exploring the area's activities, including outlet shopping.
Visit our Fayetteville travel guide
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Popular Location

What's nearby

  • Cross Creek Mall - 9 min walk
  • Fort Bragg - 3 min drive
  • Cape Fear Valley Medical Center - 5 min drive
  • Segra Stadium - 9 min drive
  • Lake Rim Park - 11 min drive

Getting around

  • Fayetteville Station - 8 min drive
  • AirportFayetteville Regional Airport (FAY) - 13 min drive

Restaurants

  • Zoe’s Kitchen — 4 min walk
  • Starbucks — 4 min walk
  • Fazolis — 12 min walk
  • Red Lobster — 12 min walk
  • Luigi's — 13 min walk

About this property

Red Lion Inn & Suites Fayetteville at Cross Creek Mall

Fayetteville hotel in Westover, walk to Cross Creek Mall
This hotel features a fitness center, a coffee shop/café, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and dry cleaning are onsite. All 129 rooms offer free WiFi, coffee makers, and TVs with cable channels. Other amenities available to guests include hair dryers, phones, and ironing boards.
Red Lion Inn & Suites Fayetteville at Cross Creek Mall offers 129 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 1 coffee shop/café
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's pool is open from Memorial Day to Labor Day.
Housekeeping service is suspended due to COVID-19. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Dogs only
2 per room (up to 35 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Fairfield Inn Fayetteville
Fairfield Inn Marriott Fayetteville
Fayetteville Fairfield Inn
Fairfield Fayetteville
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Inn Marriott Fayetteville Hotel
Red Lion Inn & Suites Fayetteville at Cross Creek Mall Hotel
Red Lion Inn Fayetteville Cross Creek Mall
Red Lion Inn Cross Creek Mall
Red Lion Fayetteville Cross Creek Mall
Red Lion Cross Creek Mall
Hotel Red Lion Inn & Suites Fayetteville at Cross Creek Mall
Red Lion Inn Suites Fayetteville Cross Creek Mall
Fairfield Inn
Fairfield Inn by Marriott Fayetteville

Frequently asked questions

Can I cancel my reservation for free at Red Lion Inn & Suites Fayetteville at Cross Creek Mall and receive a full refund?
Yes, Red Lion Inn & Suites Fayetteville at Cross Creek Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Red Lion Inn & Suites Fayetteville at Cross Creek Mall cancellation policy on our site for more details about any exclusions or requirements.
Does Red Lion Inn & Suites Fayetteville at Cross Creek Mall have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.
Is Red Lion Inn & Suites Fayetteville at Cross Creek Mall pet-friendly?
Yes, Red Lion Inn & Suites Fayetteville at Cross Creek Mall allows dogs (limit 2 per room) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay.
How much is parking at Red Lion Inn & Suites Fayetteville at Cross Creek Mall?
Self parking is free at this property.
What time is check-in at Red Lion Inn & Suites Fayetteville at Cross Creek Mall?
Check-in is from 3:00 PM–anytime.
What time is check-out at Red Lion Inn & Suites Fayetteville at Cross Creek Mall?
Check-out is at noon.
Where is Red Lion Inn & Suites Fayetteville at Cross Creek Mall located?
Located in Westover, this hotel is 0.5 mi (0.8 km) from Cross Creek Mall and within 6 mi (10 km) of Fort Bragg and Cape Fear Valley Medical Center. Airborne and Special Ops museum and Segra Stadium are also within 6 mi (10 km).
3.7
Good
966 reviews
5 - Excellent
308
4 - Good
301
3 - Okay
185
2 - Poor
84
1 - Terrible
88

3.8/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Stayed 4 nights in Sep 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
The staff were friendly, the room however was gross the carpet looked like it had blood on it and smelled of smoke it was a non smoking room. The traffic trying to get out of the parking lot was horrible due to the fact that a Starbucks drive thru was right next to it.
Stayed 2 nights in Sep 2020

1/5 Terrible

Stayed 1 night in Sep 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Very decent place to stay. Will consider staying there again on my next trip.
Stayed 1 night in Sep 2020

1/5 Terrible

Traveled with partner, Traveled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
We are from Florida and drove all night and got to Fayetteville NC to the Red Lion suites at the Cross Creek Mall around 11:30am on September 6th 2020. We were tired, sore and just wanted a shower. We asked for an early check-in and the morning shift attendant was the most rudest angry person! He screamed at me NO we not giving you an early check-in. I was absolutely taken back by his mannerisms toward me just for asking for a early check-in. I wanted to change hotels in that moment but found out that if you go through expedia the reservations are non refundable! So watch out for that just saying! Amways so we went across to street and ate then came back and had waited for 4 hours. We went back in at 2:30 hoping 30 minutes would let us in and NOPE!!!! That same attendant said F U basically and made us wait till the exact second to 3pm! He did this because he had the power too and being in law enforcement there for many years before i moved to florida i definitely have alot of word of mouth power to absolutely tell ppl to never stay there. This hotel let one person ruin many reservations and i hope no one stays where you are not treated like a person let along a customer. This guy needs to be fired but i doubt i will hear anything from corporate about it. So yes i say this was my worst experience and the kicker that giy didnt know was we were there for a death in family 😢
Stayed 1 night in Sep 2020

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