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The Ballantyne, A Luxury Collection Hotel, Charlotte

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Property amenity
Indoor spa tub
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Junior Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Overview of The Ballantyne, A Luxury Collection Hotel, Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

Explore the area

  • Popular LocationReclining Bulls Statue14 min walk
  • Popular LocationCSA OrthoCarolina Sportsplex6 min drive
  • Popular LocationPromenade on Providence7 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive

Room options

About this area

Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte is located in Ballantyne, a neighborhood in Charlotte, and is in a shopping district and near theme parks. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ziplining nearby.

What's nearby

  • Reclining Bulls Statue - 14 min walk
  • CSA OrthoCarolina Sportsplex - 6 min drive
  • Promenade on Providence - 7 min drive
  • Quail Hollow Club - 10 min drive
  • Carowinds Theme Park - 18 min drive

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • McAlister's Deli - 3 min walk
  • JJ's Red Hots Ballantyne - 3 min walk
  • Jade Sushi Bar - 6 min walk
  • Rush Espresso - 7 min walk
  • Duckworth's Grill & Taphouse - 8 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

5-star luxury hotel revitalized in 2018 and located in Ballantyne
Consider a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte and take advantage of a poolside bar, a grocery/convenience store, and a terrace. Treat yourself to a detox wrap, a deep-tissue massage, or a body scrub at the onsite spa. The onsite American cuisine restaurant, Gallery Restaurant, features golf course views and al fresco dining. Free in-room WiFi is available to all guests, along with an art gallery on site and shopping on site.
Other perks at this hotel include:
  • 2 indoor pools and a seasonal outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a free area shuttle, and an area shuttle
  • Express check-out, outdoor furniture, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 244 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 1 miles

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Gallery Restaurant
  • The Ryal
  • Outdoor Pool Bar

Things to do

  • 24-hour fitness center
  • 2 indoor pools
  • Art gallery
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6230 square feet of space)
  • Meeting rooms - 29

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Games
  • Renovated entire property - September 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 14 and USD 40 for adults, USD 6 and USD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal outdoor pool closes in October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on Dec 18, 2022 start from $259.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Self parking and valet parking are free at this property.

What time is check-in at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in is from 3 PM - midnight.

What time is check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ballantyne, A Luxury Collection Hotel, Charlotte located?

Located in Ballantyne, this luxury hotel is 8.2 mi (13.2 km) from SouthPark Mall and 9.5 mi (15.2 km) from Carowinds Theme Park. Billy Graham Library and NASCAR Hall of Fame are also within 16 mi (25 km).

Can I cancel my reservation for free at The Ballantyne, A Luxury Collection Hotel, Charlotte and receive a full refund?

Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte offers free cancellation on select room rates, because flexibility matters! Please refer to The Ballantyne, A Luxury Collection Hotel, Charlotte cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 456 out of 599 reviews" "
" "5 - Excellent 76%
Rating 4 - Good. 87 out of 599 reviews" "
" "4 - Good 15%
Rating 3 - Okay. 29 out of 599 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 16 out of 599 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 11 out of 599 reviews" "
" "1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Nivia
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Peaceful property with great hospitality.
Stayed 1 night in Nov 2022

5/5 Excellent

Carla
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service, food options and the room was very clean. I will return to this property.
Stayed 2 nights in Oct 2022

5/5 Excellent

James
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a gorgeous facility. The only issue was it took a while for our room to cool off. Other than that it was great.
Stayed 1 night in Oct 2022

5/5 Excellent

Jorge
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2022

5/5 Excellent

mary lynn
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but nothing todo in the area.,
Stayed 3 nights in Oct 2022

5/5 Excellent

Quinnette
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is well maintained and beautifully decorated. There is free wifi amd free self parking. The hotel is convenient to nearby restaurants and shopping. Additionally there are on-site bars and reataurants with great staff. Our only complaint was that some of the hotel amenities were unavailable due to construction. Otherwise it was a perfect weekwnd getaway.
Stayed 3 nights in Sep 2022

5/5 Excellent

Kathy
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why would you want to stay anywhere else?
Exceptional in every aspect!