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Overview of The Ballantyne, A Luxury Collection Hotel, Charlotte

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3 indoor pools, outdoor pool, cabanas (surcharge), pool umbrellas
3 indoor pools, outdoor pool, cabanas (surcharge), pool umbrellas
3 indoor pools, outdoor pool, cabanas (surcharge), pool umbrellas
Frette Italian sheets, premium bedding, pillowtop beds, minibar
Frette Italian sheets, premium bedding, pillowtop beds, minibar

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationCSA OrthoCarolina Sportsplex6 min drive
    Popular LocationPromenade on Providence7 min drive
    Popular LocationQuail Hollow Club10 min drive
    AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive

Choose dates to view prices

  • Grand Room, 2 Queen Beds, Non Smoking, Golf View

    Room amenities

    • Golf view
    • Sleeps 4
    • 2 Queen Beds
    More detailsGrand Room, 2 Queen Beds, Non Smoking, Golf View
  • Grand Room, 1 King Bed, Balcony, Golf View

    Room amenities

    • 350 sq ft
    • Golf view
    • Sleeps 2
    • 1 King Bed
    More detailsGrand Room, 1 King Bed, Balcony, Golf View
  • Grand Room, 2 Queen Beds, Non Smoking, Golf View

    Room amenities

    • Golf view
    • Sleeps 4
    • 2 Queen Beds
    More detailsGrand Room, 2 Queen Beds, Non Smoking, Golf View
  • Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking
  • Grand Room, 1 King Bed, Non Smoking, Golf View

    Room amenities

    • Golf view
    • Sleeps 2
    • 1 King Bed
    More detailsGrand Room, 1 King Bed, Non Smoking, Golf View
  • Deluxe Room, 2 Queen Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony

    4.4/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking, Balcony
  • Executive Suite, 1 Bedroom, Balcony, Golf View

    Room amenities

    • 800 sq ft
    • Golf view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Balcony, Golf View
  • Presidential Suite, 1 Bedroom, Balcony, Golf View

    Room amenities

    • 1194 sq ft
    • Golf view
    • Sleeps 2
    • 1 King Bed
    More detailsPresidential Suite, 1 Bedroom, Balcony, Golf View
  • Deluxe Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Cottage, 1 Double Bed, Fireplace, Golf View

    Room amenities

    • 3670 sq ft
    • Golf view
    • Sleeps 8
    • 1 Double Bed
    More detailsCottage, 1 Double Bed, Fireplace, Golf View

About this area

Charlotte

Located in Charlotte's Ballantyne neighborhood, The Ballantyne, A Luxury Collection Hotel, Charlotte is in the business district and near theme parks. Notable landmarks in the area include Billy Graham Library and North Carolina Music Factory, and travelers wishing to experience a bit of culture can try NASCAR Hall of Fame. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and skydiving nearby.
Visit our Charlotte travel guide
Popular Location

What's nearby

  • CSA OrthoCarolina Sportsplex - 6 min drive
  • Promenade on Providence - 7 min drive
  • Quail Hollow Club - 10 min drive
  • Phillips Place - 13 min drive
  • Carowinds Theme Park - 14 min drive

Getting around

  • Charlotte Station - 22 min drive
  • I-485 - South Blvd Station - 6 min drive
  • AirportCharlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • Gallery Restaurant — 1 min walk
  • The Ryal — 1 min walk
  • Duckworth's Grill & Taphouse — 8 min walk
  • Persis Biryani Indian Grill — 9 min walk
  • Stone Mountain Grill — 9 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Luxury Charlotte resort in Ballantyne with 3 indoor swimming pools
Along with 3 indoor pools, this smoke-free resort has a full-service spa and a golf course. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, an outdoor pool, and 3 bars/lounges are onsite. All 244 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LED TVs with cable channels.
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 3 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a 24-hour health club, a spa tub, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free RV/bus/truck parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 3 indoor pools
  • 4 outdoor tennis courts
  • Aerobics classes
  • Art gallery
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 indoor pools
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf lessons
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (6230 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in lobby
  • Renovated entire property - September 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 40 for adults, USD 6 and USD 15 for children (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The seasonal pool will be open from April to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Resort
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Can I cancel my reservation for free at The Ballantyne, A Luxury Collection Hotel, Charlotte and receive a full refund?
Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte offers free cancellation on select room rates, because flexibility matters! Please refer to The Ballantyne, A Luxury Collection Hotel, Charlotte cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?
As of Dec 2, 2020, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on Dec 21, 2020 start from $195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?
Yes, this property has 3 Indoor pools and an outdoor pool.
Is The Ballantyne, A Luxury Collection Hotel, Charlotte pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay.
How much is parking at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Self parking and valet parking are free at this property.
What time is check-in at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is The Ballantyne, A Luxury Collection Hotel, Charlotte located?
Located in Ballantyne, this luxury resort is 5.9 mi (9.5 km) from Quail Hollow Club and within 12 mi (20 km) of SouthPark Mall and Carowinds Theme Park. Billy Graham Library and NASCAR Hall of Fame are also within 16 mi (25 km).
4.7
Exceptional
5 - Excellent
335
4 - Good
65
3 - Okay
14
2 - Poor
6
1 - Terrible
4

4.8/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with pets, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Staff were very gracious and accommodating. Restaurant was excellent. Highly recommend.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and room! Would have liked to have a mini fridge for our use but there was only the one with the mini bar items that we could not use. Otherwise an excellent stay and very much enjoyed our experience! Huge tv in the room! Very clean! Everyone on staff was very polite and accommodating.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop on the way to college
My son and I stayed one night as we are out of staters in the way to drop him off at college. The hotel was easy to find, chic in a Victorian/Biltmore style and very clean. All of the staff wore face masks and there was appropriate social Distance measures in place. I would definitely stay here again!
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great amenities
Staff was incredibly helpful and the rooms were also very nice. The restaurant was ok, especially for the price you pay for it. I didn't get a chance to use the amenities such as the pool etc. as I didn't have time. It's definitely worth it to get a view of the golf course from your room.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and efficient. The hotel and rooms inside were very clean
Stayed 3 nights in Jul 2020

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