DoubleTree by Hilton Asheville Downtown

Photo gallery for DoubleTree by Hilton Asheville Downtown

Featured Image
Indoor pool
Indoor pool
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of DoubleTree by Hilton Asheville Downtown

DoubleTree by Hilton Asheville Downtown

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
199 Haywood St, Asheville, NC, 28801

Explore the area

  • Popular LocationGrove Arcade5 min walk
  • Popular LocationPack Square13 min walk
  • Popular LocationThe Orange Peel16 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)18 min drive

Choose dates to view prices

About this area

Asheville

In the city center and in the mountains, DoubleTree by Hilton Asheville Downtown is in a walkable area with good shopping. Harrah's Cherokee Center - Asheville and Altamont Theater are cultural highlights, and travelers looking to shop may want to visit Grove Arcade and Downtown Market Asheville. Consider The Orange Peel for a night out, and don't miss New Belgium Brewing Company, a top local attraction. Spend some time exploring the area's activities, including outlet shopping and winery tours.

What's nearby

  • Basilica of Saint Lawrence - 4 min walk
  • Harrah's Cherokee Center - Asheville - 4 min walk
  • Grove Arcade - 5 min walk
  • Pack Square - 13 min walk
  • The Orange Peel - 16 min walk

Restaurants

  • The Montford Rooftop Bar — 1 min walk
  • The Dogwood Cafe — 1 min walk
  • Twisted Crepe — 5 min walk
  • Chorizo — 5 min walk
  • Laughing Seed — 6 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

About this property

DoubleTree by Hilton Asheville Downtown

4-star hotel in the heart of Downtown Asheville
Close to Harrah's Cherokee Center - Asheville and Wicked Weed Brewing, DoubleTree by Hilton Asheville Downtown provides free WiFi, a bar, and a coffee shop/café. The Montford Rooftop Bar, the onsite American cuisine restaurant, features al fresco dining and light fare. Enjoy the 24-hour gym, as well as activities like tennis.
You'll also enjoy perks such as:
  • An indoor pool
  • Breakfast (surcharge), an electric car charging station, and a pool
  • A rooftop terrace, self parking (surcharge), and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 140 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch TVs with premium channels
  • Separate sitting areas, mini fridges, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: USD 12 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Conference space (2020 square feet)
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Covered self parking fee: USD 16.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 581 out of 977 reviews
5 - Excellent 59%
Rating 4 - Good. 246 out of 977 reviews
4 - Good 25%
Rating 3 - Okay. 79 out of 977 reviews
3 - Okay 8%
Rating 2 - Poor. 50 out of 977 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 977 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the staff was great! Very close to downtown shops and eateries but not very walkable. It’s just outside of the “safe zone” to walk. Property has great Mountain View’s but they are immediately interrupted by a major highway that runs very close to the hotel. Huge trucks constantly drive down this at night and woke us up several times. Property itself is great and staff was fine but the proximity and highway noise make it less desirable to return.
Stayed 2 nights in Dec 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Staff was uninterested in helping. They seemed bothered by any and everything.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was the best!!! The breakfast food was mediocre.
Stayed 4 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from the highway and a Salvation Army, but everything in town is walkable from here. Immaculately clean and excellent service.
Stayed 4 nights in Oct 2021