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DoubleTree by Hilton Asheville Downtown

Photo gallery for DoubleTree by Hilton Asheville Downtown

Rooftop bar, alfresco dining, open daily
Indoor pool
Indoor pool
42-inch TV with cable channels, MP3 dock
Premium bedding, desk, laptop workspace, blackout drapes

Overview of DoubleTree by Hilton Asheville Downtown

DoubleTree by Hilton Asheville Downtown

4.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
199 Haywood St, Asheville, NC, 28801

Explore the area

  • Popular LocationFired Up Creative Lounge Ashville6 min walk
  • Popular LocationPack Square13 min walk
  • Popular LocationThe Orange Peel16 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)18 min drive

Room options

About this area

Asheville

In the mountains, DoubleTree by Hilton Asheville Downtown is in Downtown Asheville, a neighborhood in Asheville with good shopping. Harrah's Cherokee Center - Asheville and Altamont Theater are cultural highlights, and travelers looking to shop may want to visit Grove Arcade and Downtown Market Asheville. Ready for a night out? Consider The Orange Peel. Spend some time exploring the area's activities, including outlet shopping and winery tours.

What's nearby

  • Basilica of Saint Lawrence - 4 min walk
  • Grove Arcade - 5 min walk
  • Fired Up Creative Lounge Ashville - 6 min walk
  • Pack Square - 13 min walk
  • The Orange Peel - 16 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • Roman's Deli & Catering - 4 min walk
  • Chorizo - 5 min walk
  • Modesto - 5 min walk
  • Laughing Seed - 6 min walk
  • Zambra - 6 min walk

About this property

DoubleTree by Hilton Asheville Downtown

4-star hotel near Biltmore Estate
At DoubleTree by Hilton Asheville Downtown, you can look forward to a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The onsite American cuisine restaurant, The Montford Rooftop Bar, features al fresco dining and light fare. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Outdoor furniture, 3 meeting rooms, and smoke-free premises
  • A reception hall, a ballroom, and luggage storage
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 140 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch TVs with premium channels
  • Separate sitting areas, mini fridges, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 16.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 16 for adults and USD 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Montford Rooftop Bar
  • The Dogwood Cafe

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (2020 square feet)
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 2 2022 to January 16 2023 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from January 2 2023 to February 28 2023 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 16 for adults and USD 12 for children (approximately)
  • Covered self parking fee: USD 16.00 per night (in/out privileges)
  • Covered valet parking fee: USD 16.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

Does DoubleTree by Hilton Asheville Downtown have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from December 2 2022 to January 16 2023 (dates subject to change).

How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on Jan 2, 2023 start from $130.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Asheville Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Asheville Downtown?

Self parking is available for USD 16.00 per night. Valet parking is available for USD 16.00 per night.

What time is check-in at DoubleTree by Hilton Asheville Downtown?

Check-in is from 3:00 PM - anytime.

What time is check-out at DoubleTree by Hilton Asheville Downtown?

Check-out is at noon.

Where is DoubleTree by Hilton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. Downtown Market Asheville and Altamont Theater are also within 10 minutes.

Can I cancel my reservation for free at DoubleTree by Hilton Asheville Downtown and receive a full refund?

Yes, DoubleTree by Hilton Asheville Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Asheville Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 598 out of 1000 reviews" "
" "5 - Excellent 60%
Rating 4 - Good. 248 out of 1000 reviews" "
" "4 - Good 25%
Rating 3 - Okay. 77 out of 1000 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 54 out of 1000 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 23 out of 1000 reviews" "
" "1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

John
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new hotel being built across the street will lower your value

4/5 Good

Jeffrey
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay were very nice and responsive
Stayed 3 nights in Nov 2022

3/5 Okay

Krista
Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property sits on the freeway which happens to be the more expensive Mountain View. The other side is full construction zone. The only good thing about this place was the friendly staff.
Stayed 1 night in Oct 2022

5/5 Excellent

Denise
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top lounge. Unfortunately closed one of the two nights. Doubletree cookies!
Stayed 2 nights in Oct 2022

5/5 Excellent

William T
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful views, gorgeous rooftop bar, excellent rooms.
Stayed 3 nights in Oct 2022

5/5 Excellent

Cynthia, Charlotte
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first floor had seating and a store/drinks. Great walking to lots of shops, restaurants. Beautiful view out of our room window. Only suggestion, the Montford Bar had a separate elevator and showed it was full most of the time we were there. I would have liked a drink/cheese tray around 9pm but you couldn't just wonder into the bar, it has a separate elevator. Otherwise, will go back!
Stayed 1 night in Oct 2022

5/5 Excellent

Daniel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the front desk customer service and the warm cookie on arrival.
Stayed 2 nights in Sep 2022

5/5 Excellent

Dan
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in walking distance of downtown
Stayed 1 night in Sep 2022

3/5 Okay

Logan
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The beds were incredibly uncomfortable and it felt like the walls were paper thin with the level of noise occurring in the halls and beside us. Additionally, this is on the outskirts of a sketchy area so just keep an eye on your surroundings as you venture out. That being said, the hotel rooftop bar has gorgeous views.
Stayed 1 night in Sep 2022