费尔珀姆Premier Inn

“Had a great stay! The room was clean, the bed was comfy, and the sheets were fresh.”

“I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay. 1. Breach of Contract & Misrepresentation I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day. Upon checking in late at 22:45 on 13 May, we were given a……

“The actual hotel was clean and staff were great. However the restaurant experience was very bad. We were told half the meals on the menu were not available, plus the draught beer was also not available. I ordered fish and chips, which when arrived the fish was hard as a rock and definitely not fresh. They got me another one but that too wasn’t very good either. My nephews burger had a bad taste to it and he couldn’t eat it but didn’t want anything else to eat from there. The waitress seamed to……

“Yes staff were very helpful ”