“There was nothing we didn't like about the Hotel. The whole hotel has had a massive upgrade / renovation and for the cost of the accommodation, it represents top value.
We ate at the restaurant , ( reluctantly ) after reading some less favorable reviews , and decided the reviewers, who had left those reviews must have woken up on the wrong side of the bed. The food was delicious. The staff were really friendly , helpful, and seemed to care. If they didn't care they made a very good job of……
“The room was great, very clean and spacious, nicely furnished. We booked for 4 adults but the room that was booked for us was for 3 adults and 1 child. The staff was able to sort it out promptly by offering us another room, however something that might be worth calling about for the future. Breakfast was great, and in very good location!”
“Big changes since new ownership- none of them good unfortunately! 👎
Since new owners came in:
Soap in rooms GONE ❌
Shower gel in rooms GONE ❌
Biscuits in rooms GONE ❌
Real butter in restaurant GONE ❌
Local cheese at breakfast GONE ❌
Fair midweek room rates£ GONE ❌
Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed!
If your budget runs to a standard double room you’ll experience an uncomfortable dated……
“The staff are really lovely and helpful. The lady at the reception was very kind to me and helped me when there was an issue with the booking as Expedia had not sent the booking through properly and she still managed to find me a room. Second time I have stayed here and will definitely stay again ❤️”
“We booked a 2 night stay for our 9th wedding anniversary and we couldn't have been happier. So happy in fact that on checkout we actually went back inside for one more coffee before leaving.
The Bruce Suite was immaculate and perfect. Little touches wishing us best wishes on our anniversary with a prosecco on arrival, a card and even little touches when having our evening dinner meal.
The spa was amazing and genuinely as a whole experience makes our top 3 of all time.
Staff were always on……
“The staff were wonderful, the food was excellent and the amenities were good quality. I have stayed here a few times with work and the general location is lovely, with a very village relaxed vibe. The outdoor space in the summer months is beautiful.”