Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Worst Hotel I've ever stayed in...

Posted Jul 31, 2016
Pros: Nothing
Cons: See above
Arrived late at night. No sleep all night due to the A/C in the room which sounded like a diesel train and could not be turned off. The room wasn't very clean, there was dust on top of mirrors, furniture, etc, and no wardrobe or anywhere else to hang clothes. The beds were small (anyone over 5 feet tall would have trouble), had no headboards, and oldish, itchy blankets. The mini-bar was a cool box. The following morning we were a few minutes late for breakfast but could not even get coffee, unless we paid extra. Staff could not fix the A/C. Even when it was turned off it continued to operate. We covered it with pillows and blankets in an attempt to drown out the noise over the whole four days. Opening the small window wasn't an option either as the area right outside (we were on the ground floor), was like a dump/scrapyard. It was so dark we had to had to keep the lights on all the time. Due to the paper thin walls and floors, we heard the people upstairs talking, going to the bathroom and taking part in other nocturnal activities. When a door was closed anywhere in the hotel we could hear it. The shower was so small you couldn't turn around and the water flow was pathetic. I've stayed in hotels all over the world but this is easily the worst one ever. I booked my dog into a kennel before we flew to Florence, he probably had better accomodation than I did... https://www.tripadvisor.co.uk/ShowUserReviews-g187895-d191163-r399593840-J_J_Historic_House_Hotel-Florence_Tuscany.htm
4 out of 5
by A verified traveler from Roma

piccolo albergo di charme a due passi dal centro

Posted Jun 20, 2016
Pros: la stanza la hall e la sala colazioni
Cons: servizio poco accogliente
Location: posizione buona a metà tra la confusione del centro ed i viali di circonvallazione
albergo molto carino piccolo ben arredato , con personale gentile ma un po' freddino, molto vicino al centro storico e agli stessi viali dunque abbastanza ben raggiungibile. prima colazione nella norma, stanza accogliente e ben arredata. rete wi un po carente
3 out of 5
by A verified traveler from New York

Not for everyone

Posted Jun 2, 2016
Pros: l
Nice location. Lots of character and personality. Very good breakfast. Supportive staff. However, be mindful that it lacks an elevator. If you are on the upper floors you have to be aware of this since you may have to do some considerable climbing. Also, there are some restrictions regarding the use if the a/c.
4 out of 5
by A verified traveler

Posted May 30, 2016
Well located, lovely old building and friendly staff.
4 out of 5
by Trine from København

Posted May 25, 2016 on Hotels
Dejligt hotel med venligt personale. Der var ikke mulighed for strygejern pga brandfare, men hotellets personale arrangerede aftale med renseri og jeg havde mit tøj efter 45 min! Dejlig morgenmad og hyggelig stemning på dette lille fine hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 24, 2016 on Hotels
2 out of 5
by VERNON from Salvador

Razoável

Posted May 22, 2016 on Hotels
A estadia foi boa pelo atendimento dos funcionários e localização do Hotel. Mas, as expectativas que tinha ao reservar e escolher o hotel foram frustradas por se tratar de hotel muito antigo, com quartos igualmente antigos, e aspecto de velho. Ponto positivo para a qualidade da cama, dos lençóis e das toalhas de banho. Mas não ficaria nele novamente.
4 out of 5
by A verified traveler

고딕한 풍경의 호텔

Posted May 12, 2016 on Hotels
안락한 느낌
4 out of 5
by Isaac

Posted May 11, 2016 on Hotels
Beautiful clean place. Lovely garden. Great staff.
5 out of 5
by Dawn

This traveler left a rating score only Posted May 5, 2016 on Hotels