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"The staff was amazing. Best team we've ever encountered in our travels. They made us feel like we were wealthy people at home with a staff. "

"We missed the breakfast because we were jetlagged. The honey scented amenities were very nice. The beds were comfortable. Overall good experience but not exceptional. It was overpriced for the experience. But it was in a good location. The status on Expedia said we would have a complimentary drink per adult guest but that was not offered. Kettle in room did not work, neither did the outlet to charge our phone. Also we tried calling the front desk for room service, no one picked up. Overall I would not pay this price again for this experience. It was average at best. "

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"Clean and qiet room. Comfortable bed"

"Very convenient to the metro line as well as taxi stand."

"The staff was amazing, specially Luccrecia. The room were small but very clean and new. The only thing that would have made it excellent if the bar had some food items at night. But even though they didn’t the staff warmed us some flat bread so we will not go to bed hungry. "

"Ok. Not great. Not bad. Just ok. Our room was clean but had a set of stairs and an outside door right outside our room. Our neighbours came back at 1:30am two nights and woke us up, not because the were noisy, but because the shared door was so close to us. I don’t think the location is particularly good. It’s 12 minutes walk from Termini which is why we chose it but 30 minutes walk to the nearest must-see sight. If you want a fancy hotel that’s near the sights, book elsewhere. "

"Check-in was smooth even though we arrived around 3 AM. The staff member at reception was very polite and welcoming. I’d also like to mention the security staff (I didn’t catch his name) who was extremely friendly—he kindly picked us up from reception and dropped us right at our room door 786,which was much appreciated. Overall, it was a very good stay."

"Lovely hotel. Spotless"