I was worried because of the reviews, but we were in building 8 and our room was very clean and very nice. The bed was comfortable, sheets were clean. Beautiful bathrooms and layout. Was it a fancy/honeymoon hotel? Probably not (but it wasn’t priced like one either). It was a great hotel for a family or business trip. It is the south, and if you are not from this area seeing a cockroach or lizard may seem terrible, but…they are there. It is part of the nature. We however did not see any bugs in our room. We saw plenty on the lush grounds, but we are from the South so we understand that they will be there. And honestly if there was a cockroach in our room, we wouldn’t have blamed the hotel. Come move to the south y’all! Even with pest control you still get a couple roaches every few months. Put a cup over it, slide some paper under it and throw it back outside…or smash it I guess. The conference center was great too and the staff were attentive. The pool looked like so much fun. We never got to use it (business trip), but the kids playing over there looked happy as can be!