“1. I booked a room online, which stated there were no additional fees. However, upon check-in at the hotel, they demanded an extra fee for processing check-in!
2. Every morning from 8 to 9 a.m., when you're still asleep, a strange man with a full beard vigorously knocks on your door! And when you refuse to get up, he even unlocks your door without your consent! When I asked him why, he didn't provide a reasonable explanation! He kept asking if I had thirty dollars, and if I wanted to exchange……
“Signs up saying staff will be back soon during main time of check out. No one to be found. Apparently no noise policy at night. No notification they put me in a room that has a spotlight in it. My room was lit all night. Miserable experience. Very bummed. I should have done more research about the area. My friends from Hendersonville were concerned that I was staying there. Side note, very outdated and smelled like mildew and past water damage.”