“My AC never worked. Called maintenance who reset it and told me to wait a few hours. It didn’t work. Called the front desk who told me I waited too long, maintenance was gone, they didn’t have a fan, no other rooms were available. I had to find another hotel.”
“My AC never worked. Called maintenance who reset it and told me to wait a few hours. It didn’t work. Called the front desk who told me I waited too long, maintenance was gone, they didn’t have a fan, no other rooms were available. I had to find another hotel.”
“I liked the property and the layout of the room. The big issue for me is the lack of ice. There is one small counter mounted ice maker for the entire hotel. We arrived late on a Saturday on a hot day and wanted some ice for a drink and there was none. The checkout process also seemed a bit slow. You had to review hotel rules on paper and sign off. I don't think I will stay there again.”
“I liked the property and the layout of the room. The big issue for me is the lack of ice. There is one small counter mounted ice maker for the entire hotel. We arrived late on a Saturday on a hot day and wanted some ice for a drink and there was none. The checkout process also seemed a bit slow. You had to review hotel rules on paper and sign off. I don't think I will stay there again.”
“My experience was bad; the room had many cockroaches and was dirty. The furniture was old and smelled bad, and the room itself smelled of marijuana. The bathroom was dirty, the bed smelled bad, and the bathroom door had a hole in it, as if it had been punched.”
“My experience was bad; the room had many cockroaches and was dirty. The furniture was old and smelled bad, and the room itself smelled of marijuana. The bathroom was dirty, the bed smelled bad, and the bathroom door had a hole in it, as if it had been punched.”
“Fantastic location and check in was super easy. I was disappointed in the view from my room on the 3rd floor. I was under the impression I would have an ocean view room. But, regardless it was fantastic and will stay here again!”
“Fantastic location and check in was super easy. I was disappointed in the view from my room on the 3rd floor. I was under the impression I would have an ocean view room. But, regardless it was fantastic and will stay here again!”
“Overall, we had a good stay at Black Swan. The apartment was nice, the location is fantastic, and the staff was very responsive whenever we needed anything.
A few things to be aware of: the elevators were not working during our stay, so we had to carry all of our luggage up the stairs. Parking is not on site—you’ll need to park in a garage a few blocks away and carry your luggage through the busy downtown streets. Most of the outlets in the living room and kitchen also didn’t work.
Since……
“Overall, we had a good stay at Black Swan. The apartment was nice, the location is fantastic, and the staff was very responsive whenever we needed anything.
A few things to be aware of: the elevators were not working during our stay, so we had to carry all of our luggage up the stairs. Parking is not on site—you’ll need to park in a garage a few blocks away and carry your luggage through the busy downtown streets. Most of the outlets in the living room and kitchen also didn’t work.
Since……
“It served its purpose of a place to stay and the view from up high on the hill was nice.but the facility is in need of repairs and the buildings look delipidated and need paint. It was unsightly and had a feeling of lacking a basic sense of caring in general for the all of the buildings with their rotting wood and peeled paint...The floors are carpet and very stained throughout. The rooms and kitchen lacked signage and instructions and it was a challenge to determine what did what and to just……
“It served its purpose of a place to stay and the view from up high on the hill was nice.but the facility is in need of repairs and the buildings look delipidated and need paint. It was unsightly and had a feeling of lacking a basic sense of caring in general for the all of the buildings with their rotting wood and peeled paint...The floors are carpet and very stained throughout. The rooms and kitchen lacked signage and instructions and it was a challenge to determine what did what and to just……
“Hands down the best Boutique Hotel we have stayed at in years. Everything about this hotel was 10 out of 10. Comfortable, clean, cool vibe, location, parking, Roof Deck, Free drinks/snacks/coffee. I would highly recommend.
The only negatives were the online check-in felt a bit overly complicated for a one night stay (similar to some VRBO property managers for weekly/monthly stays) and street noise was annoying.”
“Hands down the best Boutique Hotel we have stayed at in years. Everything about this hotel was 10 out of 10. Comfortable, clean, cool vibe, location, parking, Roof Deck, Free drinks/snacks/coffee. I would highly recommend.
The only negatives were the online check-in felt a bit overly complicated for a one night stay (similar to some VRBO property managers for weekly/monthly stays) and street noise was annoying.”
“I liked everything, I was quite comfortable. I totally disliked all the stairs outside and the gravel walk paths. At 74 years old this is unacceptable. Will not rent there again for this reason only. ”
“I liked everything, I was quite comfortable. I totally disliked all the stairs outside and the gravel walk paths. At 74 years old this is unacceptable. Will not rent there again for this reason only. ”