Greenville Chalets

"Everything was great as always"

"The property had a terrible smell and there was dog droppings in the parking lot and in the walk ways to walk into the building . We did not get any clean towels and we did not even sleep there . Our furnace was being replaced at our home so we went for showers and it was terrible! "

"We rented a suite and there wasn’t even a microwave in the room. The moment we checked in (hadn’t even brought bags up yet) fire alarm went off and everyone had to leave the building for 20 minutes with no clarity or information as to what was happening. Arcade doesn’t turn on games until 9am. This is a children’s hotel, you think they don’t get up until 9am? There was nothing to do until they finally turned them on and the water park opened at 10am. Multiple lifeguards were extremely rude. Food options for families are awful. We will never come back. "

"The rooms were as advertised online. The staff were helpful when I requested additional items to the room. The pool area was not great, had very limited seating, and unfortunately the hot tub was not working and no information was shared other than a sign at the pool area. The manager accepted our feedback about the hot tub and resolved this with the people in my group."

"Staff was wonderful and extremely welcoming. "

"Very clean and friendly staff. Bed was comfy with nice pillows. Great restaurants in the area. Would stay again"

"Unable to stay because the hotel was severly overbooked and there was no available parking. This was rough after 17hrs of travel and having to go to a different hotel at 10 pm at night. The Staff, however, was very professional and helpful and I know they do not bear the responsibility of the property itself."

"Perfectly good place for a safe clean nights stay."

"Clean room, friendly staff."