Gulf Shores Chalets

"The pool was smaller than the photos show online, it was also dirty. No one cleaned it at all. Other then that, it was good."

"Started out bad with checkin. Said they have issues with third party billing. Luckily before they cxl our reservation, we paid them. Not once but twice, they entered our room without our consent. The first time was housekeep And they just came in and I wasn’t completely dressed. The second time we came back from beach and 2 people were in our room with the internet. We had a donot disturb sign on door. My purse and other belongings were sitting out. Knowone from resort contacted us telling someone would be in our room. I feel this is breach of our privacy. They could do better by wiping and cleaning refrigerator ect. They say this place holds six, people, however there is not enough space for your suitcases ect. Just 2 of us and we had to put our things everywhere. Limited space. Glad we didn’t have 4 adults or 2 teens or we would be packed in like sardines. The sofa and chair could be replaced. The bed was good. Tub water was very slow to drained and I let them know at checkout. I wouldn’t stay here again. Pub outside below our room. View if beach good."

"Very clean. Amazing staff!!"

"Very good continental breakfast and the included happy hour was a nice perk!"

"The location was fantastic; you can walk to pretty much anything if you want to. The staff was extremely friendly and helpful. The first room we received was in poor condition and had several issues (plugs didn't work, fridge went out, bedside table missing, blind broken). We notified the front desk the next day and we were moved to what appeared to be a much nicer (updated) room. Once we moved rooms, we didn't really have any other issues, except that they sink in the new room wouldn't drain. It wasn't a huge issue for us, though, because we were staying a very short time, so we didn't report it. The hotel is older, so I didn't expect it to be pristine, and overall, for the price and location, it was a great place for a short beach getaway."

"All the above."

"Our room was clean and nice. The front desk and staff was very professional. The breakfast from the restaurant was also good and very affordable. Parking was also great with many available spots. Will definitely return for our next vacation!"

"The bed was horrible . The pool didn’t look super clean and the hot tub was cracked. Everything else was good ."

"Great place to stay, had no issues, clean sheets and mattress, clean bathrooms, clean office area, would recommend for temp stay"