“Very disappointing experience. This was my first and only night in Kingston, and about an hour after checking in, the hotel lost power with no proper communication or accommodations. I was suppose to go out and couldn’t because I had no power after flight being delayed for numerous hours I’ve emailed the hotel two times since and received no response. They also advertise free breakfast, which was not actually provided. My only night in Kingston was ruined, and the lack of customer service made……
“The hotel, room and breakfast everything is great. The only thing is that there was a construction across of the street and they did some noise at the mid night.”