“The pictures for the room we purchased clearly depicted a room with upgraded features that our room didnt have. Mentioned this to the staff and how we were disappointed to not be getting what was clearly advertised. The employee brushed it off as an issue with Expedia and they would be working with expedia to update the photos. No compensation for us in any way. We would have 100% stayed elsewhere for the cost we paid vs what we received.”
“The pictures for the room we purchased clearly depicted a room with upgraded features that our room didnt have. Mentioned this to the staff and how we were disappointed to not be getting what was clearly advertised. The employee brushed it off as an issue with Expedia and they would be working with expedia to update the photos. No compensation for us in any way. We would have 100% stayed elsewhere for the cost we paid vs what we received.”
Brian John