Halekulani

Photo gallery for Halekulani

Primary image
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Halekulani

Halekulani

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
2199 Kalia Road, Honolulu, HI, 96815

Explore the area

  • Popular LocationRoyal Hawaiian Center5 min walk
  • Popular LocationWaikiki Beach6 min walk
  • Popular LocationInternational Market Place8 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive

Choose dates to view prices

About this area

Honolulu

Located on the beach, Halekulani is in Waikiki, a neighborhood in Honolulu. Royal Hawaiian Center and Ala Moana Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Magic Island. Traveling with kids? Consider Honolulu Zoo and Lili'uokalani Botanical Garden. Scuba diving, snorkeling, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Waikiki Beach Walk - 1 min walk
  • Fort DeRussy - 4 min walk
  • Royal Hawaiian Center - 5 min walk
  • Waikiki Beach - 6 min walk
  • International Market Place - 8 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive

Restaurants

  • Taormina Sicilian Cuisine - 2 min walk
  • Orchids - 2 min walk
  • Arancino - 3 min walk
  • Steak Shack - 4 min walk
  • Bills - 4 min walk

About this property

Halekulani

Beach spa retreat walking distance from Waikiki Beach Walk
Catch some rays at the beach or spend the day relaxing at Halekulani's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 453 rooms boast deep soaking tubs and offer free WiFi and lanais. 24-hour room service and refrigerators are standard, as are LCD TVs with cable channels.
Halekulani offers 453 accommodations with safes and complimentary newspapers. Rooms open to lanais. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Honolulu resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SpaHalekulani has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily.

Awards and affiliations

Halekulani is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50.00 per day; includes in/out privileges)
  • Valet parking on site (USD 50.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 35.00-50.00 per person
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Free reception (select days)
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Spanish

Business services

  • Business center
  • Conference space (8818 square feet)
  • Meeting rooms - 7

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Hand-held showerhead
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water
  • Refrigerator

Outdoor space

  • Lanai

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 1 2022 to June 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 35.00 and USD 50.00 per person (approximately)
  • Airport shuttle fee: USD 318.00 per vehicle (roundtrip, maximum occupancy 3)
  • Self parking fee: USD 50.00 per day (in/out privileges)
  • Valet parking fee: USD 50.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA/GE 99-0202926
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Halekulani
Halekulani Honolulu
Halekulani Hotel
Halekulani Hotel Honolulu
Halekulani Hotel Hawaii/Honolulu
Halekulani Resort Honolulu
Halekulani Resort
Halekulani Hotel Hawaii/Honolulu
Halekulani Resort
Halekulani Honolulu
Halekulani Resort Honolulu

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 753 out of 991 reviews
5 - Excellent 76%
Rating 4 - Good. 189 out of 991 reviews
4 - Good 19%
Rating 3 - Okay. 28 out of 991 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 991 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 991 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, room, location and staff. The restaurants/bars are also top notch. The staff is extremely friendly, and very helpful - concierge helped me plan a few excursions seamlessly ahead of our arrival. The only ding ( though this is temporary) is their Spa hasn’t reopened, so they have a temporary set up.
Stayed 6 nights in Mar 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel does not have beach access. A retaining wall comes right up to the pool. So you are not able to sit on the beach at this hotel which was a disappointment. For this price you would think you would have beach access.
Stayed 9 nights in Mar 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed eight nights in an ocean view room. Room was very clean and beautifully designed and furnished. King size bed was very comfortable. Bathroom was large with separate bath tub and shower. The toilet was in a separate room and has a heated seat and bidet. Balcony was large with a table and 2 chairs and a lounge chair. Enjoyed having our breakfast on the balcony looking at the ocean. The whole property is beautiful and very well maintained. The staff is wonderful and service at the Halekulani is second to none! Best hotel in Waikiki!
Stayed 8 nights in Mar 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with exceptional service!
Stayed 4 nights in Feb 2022