Best Western Premier Ashton Suites-Willowbrook

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, laptop workspace, blackout drapes

Overview of Best Western Premier Ashton Suites-Willowbrook

Best Western Premier Ashton Suites-Willowbrook

3 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
7495 W Greens Road, Houston, TX, 77064

Explore the area

  • Popular LocationWillowbrook Mall12 min walk
  • Popular LocationHouston Methodist Willowbrook Hospital2 min drive
  • Popular LocationAerodrome3 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)19 min drive

Choose dates to view prices

About this area

Houston

Best Western Premier Ashton Suites-Willowbrook is located in Willowbrook, a neighborhood in Houston, and is in the city center. Houston National Cemetery and Cypress Top Historic Park are local landmarks, and travelers looking to shop may want to visit CityCentre and Willowbrook Mall. Aerodrome and Meyer Park are also worth visiting.

What's nearby

  • Willowbrook Mall - 12 min walk
  • Houston Methodist Willowbrook Hospital - 2 min drive
  • Aerodrome - 3 min drive
  • Heron Lakes Golf Course - 4 min drive
  • Sam Houston Race Park - 6 min drive

Getting around

  • Houston Station - 23 min drive
  • George Bush Intercontinental Airport (IAH) - 19 min drive

Restaurants

  • The Premier Bar & Grill — 1 min walk
  • Tokyo Japan Sushi & Grill Buffet — 6 min walk
  • Saltgrass Steak House — 8 min walk
  • Kolache Factory — 17 min walk
  • Kirin Japanese Seafood & Sushi Buffet — 19 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

3-star Houston hotel in Willowbrook, near Willowbrook Mall
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. All 68 soundproofed rooms provide free WiFi, free wired Internet, and MP3 docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with premium cable channels and pay movies. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar/lounge
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

The seasonal pool will be open from March to October
Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 237 out of 365 reviews
5 - Excellent 65%
Rating 4 - Good. 75 out of 365 reviews
4 - Good 21%
Rating 3 - Okay. 20 out of 365 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 365 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 365 reviews
1 - Terrible 5%

4.7/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I travel to Houston. Love the Keurigs coffe machine in the room. No more going to cafeteria to get coffee. Rooms are great and super clean. I am extremely satisfied with this facility. Very convenient from the freeway! Yet extremely quiet. I always get a good sleep. Love the free breakfeast.
Stayed 1 night in Nov 2021

1/5 Terrible

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked for a 3 night stay here and it was ok at first but the walls are definitely paper thin, and you can hear people above you walking. I am a black male and I took my girlfriend with me on a family trip. The thing that took the cake were the Indian owners. I’ve had my worst experience with them as they are very judgmental to my race in my own interactions. This wasn’t any different and it saddens me that racism still exists worst than the white culture! On check out day the owners wife knocks on my door because they’re short staffed and she wasn’t notified that I have already spoke to someone about late check out but she had the audacity to argue with me and said she’ll charge me for late check out and I told her I wouldn’t because it’s something they’ll have to figure out because I’ve already reserved it. I know if I were white it wouldn’t have been a rebuttal or back and forth over something so simple. They went to the next step to call the police on me and they arrived and left because there was no case. The point to explain is if you’re black these owners look down at you and you aren’t equal in their establishment! I walk past the front desk and never have been acknowledged spoken to or even “burn in hell have a nice day!” NOTHING. The ignorance is beyond me and I warn you if your humane don’t patronize this racist establishment. Police called on a black man that posed no threat I felt my life was in danger and I didn’t do anything wrong. My pride is shot. Thanks
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my family enjoyed everything about our stay
Stayed 2 nights in Oct 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very nice, clean and well light up at night. However, the bed is hard as a rock. I shared a interior door with a family that had children screaming at 8am. Those doors provide absolutely no sound barrier. Needless to say I got no sleep…
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Very convenient to where I needed to be. The staff was very friendly. The bed was super comfortable. The room offered a microwave and refrigerator. Which I used both and often. The hotel was well lit at night. Which provided for a safe environment. They had coffee available all day long. They offered a nice breakfast. The gym had just the right amount of equipment to get a good workout in. I didn't use the pool but the pool area was clean and inviting. Overall it was a great experience and I will totally stay here again.
Stayed 3 nights in Oct 2021