Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

2.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
4900 Federal Plaza Drive, Houston, TX, 77092

Explore the area

  • Popular LocationToyota Center17 min drive
  • Popular LocationGeorge R. Brown Convention Center17 min drive
  • Popular LocationNRG Stadium20 min drive
  • AirportHouston, TX (HOU-William P. Hobby)29 min drive

Choose dates to view prices

About this area

Houston

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel is located in Garden Oaks, a neighborhood in Houston, and is in the business district. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Discovery Green and Memorial Park. Check out an event or a game at Minute Maid Park, and consider making time for Downtown Aquarium, a top attraction not to be missed. Guests appreciate the hotel's quiet location.

What's nearby

  • Houston Graduate School of Theology - 5 min drive
  • Karbach Brewing - 5 min drive
  • Toyota Center - 17 min drive
  • George R. Brown Convention Center - 17 min drive
  • NRG Stadium - 20 min drive

Getting around

  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 29 min drive

Restaurants

  • Twin Peaks — 16 min walk
  • Brick House Tavern — 17 min walk
  • Don Jose Mexican Restaurant — 19 min walk
  • Logan's Roadhouse — 20 min walk
  • Whataburger — 3 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Hotel in the business district
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel provides amenities like a free breakfast buffet and free WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A pool, a 24-hour front desk, and express check-in
  • Express check-out, free newspapers, and a banquet hall
  • Guest reviews give top marks for the breakfast
Room features
All guestrooms at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel have perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available weekends 7:00 AM–10:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 210 out of 337 reviews
5 - Excellent 62%
Rating 4 - Good. 95 out of 337 reviews
4 - Good 28%
Rating 3 - Okay. 17 out of 337 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 337 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 337 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looked clean and well cared for. The breakfast options were good, but I missed bacon (only had sausage). I booked via Expedia and the hotel was in communication with me several times in the couple of weeks before our arrival.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My truck was broken into overnight, other than that the stay was good.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Reservamos una cama King y nos dieron 2 individuales, el frigobar de la habitación no servía, estaba tapada la regadera, cortina de baño en muy mal estado, la maquina de hielos afuera de la habitación no servía
Stayed 3 nights in Oct 2021

3/5 Okay

Traveled with family
Disliked: Amenities
Property was conveniently located and clean, However the pool was closed by the health dept. (not mentioned on website). The neighboring hotels pool was up and going so it wasn't due to covid. There was a party in the parking lot till 3AM and of course they left bottles/cans everywhere.
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was comfortable.
Stayed 2 nights in Sep 2021