"We got scammed on this stay, having booked and paid for a double QUEEN room in advance, just to be denied this accommodation and forced into a double FULL room upon check-in. The desk clerk refused to honor my paid-for booking, saying that the room description provided online was "an example", and I was not entitled to the room listed in my booking, nor was he obligated to honor ANY booking made through this site. After quite a bit of back-and-forth over this issue, he eventually gave me $20 cash to accept this room that did not meet our needs, and was not what I was promised or what I paid for. With no other options last minute for a place to stay, we tried to make it work, but my husband and I could not both fit comfortably in the bed, and one of us had to share a bed with our pre-teen instead (still not a comfortable fit). In addition, the room was FILTHY... Cigarette burns on the tables and linens in a supposedly non-smoking room, the corners of the floors and tub absolutely BLACK with filth, a massive hairball blocking the tub from draining, and bugs everywhere (mostly beetles, but at least 3 roaches). Absolute nightmare of a stay, and I couldn't get out of there fast enough the next morning."