Find Hotels with a View in Isla Grande

"Me sentí muy incómoda porque al llegar me hicieron un downgrade de la habitacion y simplemente me dijeron que eso es lo que había, mas o menos qje de malas. Servicio al cliente bien precario. Logré al final lo que me merecía pero habria preferido desde el principio que me trataran como corresponde tratar a un cliente"

"Great property, very attentive, central of everything."

"Room was nice overall. Stayed in the premium with a balcony."

"We had a great time. We stayed for a week and got to experience most of what the resort has to offer. We came with two little kids under two and glad we were put on the first floor and had a big family room. Moving around was hard work with a stroller because there’s lot of stairs and not enough ramps. The buffet food had lot of options to choose from. Some are hits and some misses. The restaurants had good food. My main issue was with communication. This was my birthday trip and I let the staff know during check in and asked what they offered for birthdays; I was told it was handled and during my dinner, no one was aware and I had to tell them it was my birthday. We weren’t told about the schedules or how anything worked, maybe it’s the language barrier. We had to figure things out and makeout what the pamphlet said. However we loved the overall staff from the restaurants to the lobby and overall services. Everyone is very patient and friendly. By the time we had to go the staff honestly felt like family. They knew our names and kids names. Really a great crew. "

"This is a fantastic hotel all around. The food was wonderful, the pools are great, the location is prefer with the beach and lots of great restaurants close by. We really enjoyed our stay at Hotel Caribe. "

"Excelente servicio , la propiedad necesita una buena remodelación y actualización "

"The ac was good. They had power shut downs at least 2 times between 4 and 6 but we were enjoying the pool anyway. No big deal. The people were friendly and they even gave us free coffee. The scuba diving company on site was excellent Diving Planet. Make sure you go out at least once. They also allow lionfish hunting. I caught 21 with my friend. Highly recommend it for some R&R. "