Hilton Garden Inn Jacksonville Downtown Southbank

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Primary image
Outdoor pool
Premium bedding, down comforters, in-room safe, laptop workspace
37-inch LCD TV with satellite channels
Room amenity

Overview of Hilton Garden Inn Jacksonville Downtown Southbank

Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1201 Kings Avenue, Jacksonville, FL, 32207

Explore the area

  • Popular LocationJacksonville Historical Center8 min walk
  • Popular LocationMuseum of Science and History15 min walk
  • Popular LocationFriendship Park17 min walk
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)21 min drive

Choose dates to view prices

About this area

Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank is located in Southside, a neighborhood in Jacksonville, and is in the entertainment district and near theme parks. Florida Theatre and Prime F. Osborn Convention Center are local landmarks, and some of the area's attractions include Museum of Science and History and Alexander Brest Planetarium. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or Baseball Grounds of Jacksonville. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Jacksonville Historical Center - 8 min walk
  • Museum of Science and History - 15 min walk
  • Friendship Park - 17 min walk
  • Florida Theatre - 3 min drive
  • Baseball Grounds of Jacksonville - 5 min drive

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • Aardwolf Brewing Co. - 3 min walk
  • Clara's Tidbits Restaurant - 5 min walk
  • BB's - 6 min walk
  • Bistro Aix - 10 min walk
  • Chart House - 11 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

3-star Jacksonville hotel in Southside with fitness center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Grill
  • Bar 1201

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (1226 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 528 out of 989 reviews
5 - Excellent 53%
Rating 4 - Good. 281 out of 989 reviews
4 - Good 28%
Rating 3 - Okay. 88 out of 989 reviews
3 - Okay 9%
Rating 2 - Poor. 46 out of 989 reviews
2 - Poor 5%
Rating 1 - Terrible. 46 out of 989 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at this property. The had good food at the restaurant and a full bar with a bartender that was very courteous & attentive. I will definitely stay here again on my next business trips.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for an overnight stay. It’s a bit of a walk to river walk and there is nothing in the river walk to do but there was a nice Navy statue and USS Orleck was parked across on the north side of river.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and wonderful staff!!
Stayed 1 night in May 2022

1/5 Terrible

Stayed 1 night in Apr 2022