Homewood Suites by Hilton Jacksonville Downtown-Southbank

Photo gallery for Homewood Suites by Hilton Jacksonville Downtown-Southbank

Primary image
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Homewood Suites by Hilton Jacksonville Downtown-Southbank

Homewood Suites by Hilton Jacksonville Downtown-Southbank

3.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1201 Kings Avenue, Jacksonville, FL, 32207

Explore the area

  • Popular LocationJacksonville Historical Center8 min walk
  • Popular LocationMuseum of Science and History15 min walk
  • Popular LocationFriendship Park16 min walk
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)20 min drive

Choose dates to view prices

About this area

Jacksonville

In the entertainment district, Homewood Suites by Hilton Jacksonville Downtown-Southbank is in Southside, a neighborhood in Jacksonville with good shopping. Florida Theatre and Prime F. Osborn Convention Center are local landmarks, and some of the area's attractions include Museum of Science and History and Alexander Brest Planetarium. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or Baseball Grounds of Jacksonville.

What's nearby

  • Jacksonville Historical Center - 8 min walk
  • Museum of Science and History - 15 min walk
  • Friendship Park - 16 min walk
  • Florida Theatre - 3 min drive
  • Baseball Grounds of Jacksonville - 8 min drive

Getting around

  • Jacksonville Station - 12 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • Aardwolf Brewing Co. - 3 min walk
  • Clara's Tidbits Restaurant - 5 min walk
  • BB's - 6 min walk
  • Bistro Aix - 9 min walk
  • Chart House - 11 min walk

About this property

Homewood Suites by Hilton Jacksonville Downtown-Southbank

3-star Jacksonville hotel in Southside with 24-hour business center
An outdoor pool, a restaurant, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers 98 accommodations with MP3 docking stations and DVD players. Accommodations offer separate living rooms and include sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • Free reception (select days)
  • Room service available

Restaurants on site

  • American Grill

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (816 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Homewood Suites Hilton Downtown/Southbank
Homewood Suites Hilton Downtown/Southbank Hotel
Homewood Suites Hilton Downtown/Southbank Hotel Jacksonville
Homewood Suites Hilton Jacksonville Downtown/Southbank
Homewood Suites Jacksonville Downtown/Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank Hotel
Homewood Suites Hilton Downtown-Southbank
Hotel Homewood Suites by Hilton Jacksonville Downtown-Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites by Hilton Jacksonville Downtown/Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites by Hilton Jacksonville Downtown-Southbank Hotel

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 250 out of 466 reviews
5 - Excellent 54%
Rating 4 - Good. 128 out of 466 reviews
4 - Good 27%
Rating 3 - Okay. 45 out of 466 reviews
3 - Okay 10%
Rating 2 - Poor. 25 out of 466 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 466 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was lovely and the room was clean, however the shower door wouldn’t close at all. All large silverware items were broken on the handle causing us to buy new silverware. Lastly the water went out during our stay and we were forced to go out and buy water to drink and clean ourselves with.
Stayed 6 nights in Jul 2022

3/5 Okay

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
We booked for day days and checked out a day early. We tried to stay at the planned time, but there were things that I didn't like. When we arrived, the kitchen utensils were dirty, mugs with lipstick marks, forks, and spoons dirty with food residue. On July 3 at 1128 at night, someone tried to open the door with a key. Of course, we made sure that it was closed during the night. Thank GOD I was locked inside and didn't risk opening the door. What made me mad the most was workers from 8 am with noise in the next room, constantly, all day, impossible to rest. Not to mention the lack of water for about 4 hours, but at least we are notified the day before.
Stayed 10 nights in Jun 2022

5/5 Excellent

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2022

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This property on the face looked awesome( in the lobby) was dirty! Refrigerator, dishwasher has handprints and dust. Bathroom sink didn’t empty, room smelled, rug frayed & dirty. Sofa bed was broken, serviceable, but in poor repair. We had Lysol wipes and cleaned all touchable areas as were worried… check in staff was not pleasant, didn’t feel comfortable asking any questions, seemed irritated I asked the basics ( like how to I get to our room) . Checkout staff was very nice( complete opposite)
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
This was a beautiful & clean hotel. The staff was very welcoming. I enjoy that the location is in walking distance to shops & restaurants.
Stayed 1 night in Apr 2022