8.6/10 Excellent! (1,009 reviews)
I have stood at many of the Riu brands in dominican republic. The property at Riu Macao was my latest. It appeared knline that they had undergone a facelift for their room but i must have been in the wronf building. I rented the suite on 4th floor ocean front. Room looked a little beat down. Tub was old and stained, although clean. Had a leak in the cieling, i called they took forever. So i left and never even got a courtesy call back to apologize for thr inconvenience even though the proplem was resolved. I was shocked to see how little options the buffet had as well. To me it was sub par. I chose to eat out most of the time. Grounds are kept nice, beach was amazing. I just feel the human touch needs to come back a little at this resort.
Reviewed on May 4, 2026