8/10 Very Good! (270 reviews)
August 15-17, 2026 - Room 104- Personal Butler: Diana, Front Desk:KeKe. This was my first all-inclusive resort experience as a solo traveler. The country is beautiful, and the staff were amazing. I arrived early and was accommodated at no additional charge, which I appreciated. The resort was pretty but dated and in need of maintenance. My key cards and sliding door locks were constantly problematic. Electrical outlets were loose, and baseboards and trim were chipped or falling apart. The complimentary fruit basket and wine were a nice gesture, but the fruit was old. I was also promised a golf cart that never arrived, so I walked throughout my stay. A major concern occurred around 4 a.m. on August 16, when male staff members entered my room with a key without knocking or announcing themselves. As a solo traveler, this was unsettling. The resort offered complimentary hydrotherapy for the inconvenience, which I appreciated, but my privacy and security was already compromised.
The buffet looked beautiful, but I was disappointed with the food, which seemed to have similar flavors. Don German, the Cuban restaurant, was the highlight of my dining experience. I highly recommend the Chicken Fricassee with Potato (Fricase de Pollo con Papa). Sargassum was present, but I only noticed the odor near the pier and end of the marina. There isn't much to do at the resort, so I recommend booking excursions. I visited Indigenous Eyes Ecological Park.
Reviewed on Oct 22, 2026
